troubleshooting Question

Outlook not sending/receiving

Avatar of PatHartman
PatHartmanFlag for United States of America asked on
OutlookMicrosoft 365
9 Comments1 Solution161 ViewsLast Modified:
I'm using Outlook 2016 32-bit downloaded from O365 on Win 10.  Several times a day, Outlook simply stops in the middle of send/receive and the only way I can get it to recover is to close it and reopen it.  This has been going on for months now through multiple version updates.  Sometimes it also looses my credentials and prompts constantly for them.  Again, I shut down and reopen and Outlook seems to again recognize me as a life form.

Any ideas on what the problem might be?
Jessica K

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