We have a group mailbox setup for orders that are placed by a specific customer. The customer has requested that they receive back an acknowledgement of any order they send in. Right now we are doing that manually....would like to do it in an automated fashion. Can we accomplish that with a traditional rule? We are using Outlook 2016 and Office365 in the cloud. If a rule is the best way to accomplish this, where is the rule setup from...does it need to be done from the Admin console? Any help or direction here would be appreciated. Thanks.