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pcwizz1

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My granddaughter lives across the country and is in her freshman year of college. I am a college professor and I help her when she asks for assistance. What program/applications (hopefully free) can we use so that I can see her LAPTOP screen on my computer.

Thank you...
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Lee W, MVP
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pcwizz1

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I am using Windows XP and my granddaughter is using Windows 10.
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This is one of those questions that asks for suggestions of a product to perform a specific function. As such, there are no right or wrong answers, as long as the recommended product performs the desired function. In this case, I selected the posts where appropriate products were recommended, as well as one additional post with a question that proved to be very important (the need for XP support). There is no "Best" answer in this case, so I selected the first post with a recommended product as the Accepted Solution and all the others as Assisted Solutions. I split the points evenly among the participating experts. Regards, Joe
Thank you Joe
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To Everyone....

Please accept my deepest apologies for not getting back to you on my original request. This is a truly wonderful forum. My schedule with helping my grandchildren, three of which are now entering their second semesters at different colleges, has been most hectic.  I have 12 grandchildren and two additonal ones will be joining the college arena this year.

Working with them remotely will help me assist them in with their assignments when needed. I really want them to have a good start in their collegiate careers.

I was looking for something where I could see their screens and possibly they could see mine.


Today I am going to try the "team viewer" mentioned above first.

Thank you all once again for your diligence in helping me to assist my grandchildren.

Peace and Blessings
Thank you for getting back to us. Let us know how TeamViewer works for you in helping your grandchildren with their collegiate careers. Of course, if you have any questions about it or issues/problems using it, post a new question here at Experts Exchange and I'm sure we'll be able to assist you. When you get a chance, let us know your name, so we don't have to call you grandma — although that may be your moniker of choice. :)  All the best to you and your grandchildren! Regards, Joe