POP is  keeping sync old email to inbox in my iPad

chanmesa
chanmesa used Ask the Experts™
on
Dear Experts,

Please help, i have problem with my email that it's keeping sync all my old email to my inbox folder  by using POP with my iPad, I do not want the old email sync to my iPad but i want to keep it in the server as history backup. Do you have any idea to solve this problem?

Thanks
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Set it up again using IMAP not POP and you will have to set it up as a new account on your phone then remove the POP account.  What is happening is that the index of emails already sent to your iPhone is not working properly so you get them all every time you check it.
nociSoftware Engineer
Distinguished Expert 2018

Commented:
POP is meant to download mail to a local MAIL service from a collection point.
IMAP is meant to access a remote MAIL store. so convert to IMAP is the right answer to this question.
Jackie Man IT Manager
Top Expert 2010

Commented:
You need to check whether there is any emails which are in your iPad only and not on the server.

You need to setup the same email account in a computer to download all emails first for a backup as you will not lose any data when you play around the email account in your iPad.
Its the correct answer.

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