Trying to do Windows Updates on old Dell XPS 8300 running Windows 7
I am trying to revive an old system of mine that hasn't been used for a few years. Of course there are over 200 updates required. When I try to install them, it shows 0 download and 0 install progress. I've let it sit for hours at a time. So I tried to uncheck all the updates and just select 1 or 2 to see if was working. Of course Microsoft has no option to Uncheck ALL, so it takes considerable time to uncheck them. I lchanged the settings to Never Sleep to try to get through this. Well, this morning after letting it try to process over night the system had been sleeping. Then it said it needed to perform a disk check, and everything must have been ok.
Now it has added even more updates required and no progress.
I looked for an option to upgrade to Windows 10 for free but did not find any. The only upgrade options I found were to upgrade to a newer version of Windows 7.
This system will only be needed for simple tasks connecting to the internet and reading emails. Microsoft Office 2010 is already installed. When I tried to open it I got a message that it was reinstalling.
Any suggestions will be appreciated. Thanks..
Now it has added even more updates required and no progress.
I looked for an option to upgrade to Windows 10 for free but did not find any. The only upgrade options I found were to upgrade to a newer version of Windows 7.
This system will only be needed for simple tasks connecting to the internet and reading emails. Microsoft Office 2010 is already installed. When I tried to open it I got a message that it was reinstalling.
Any suggestions will be appreciated. Thanks..
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Tom Cieslik
You must update Windows Update services first.
ASKER
I downloaded the two files suggested above. The one ending in 3020369 resulted in a message "The update is not applicable to your computer", and the one ending in 3161608 resulted in "We are sorry, the page you requested cannot be found"
ASKER
Can I just upgrade to Windows 10? The Windows 7 Home Premium key is on a lable on the top of this computer. Please provide a link to the download page. Thanks..
I'm able to access https://support.microsoft.com/en-us/kb/3161608
June 2016 update rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1
June 2016 update rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1
Or use the July Update
https://support.microsoft.com/en-us/help/3172605/july-2016-update-rollup-for-windows-7-sp1-and-windows-server-2008-r2-s
July 2016 update rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1
https://support.microsoft.com/en-us/help/3172605/july-2016-update-rollup-for-windows-7-sp1-and-windows-server-2008-r2-s
July 2016 update rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1
ASKER
I'm installing the winzip updater and malwarebytes says it is malware.
The best thing for this (having done what you are doing) is to use the WSUS Offline Updater. Pick the Windows 7 Section.
http://download.wsusoffline.net/
Worked fine for me.
http://download.wsusoffline.net/
Worked fine for me.
ASKER
I found the upgrade download and it is already running. Says "Getting your upgrade ready" and is at 37% now
For 200 updates, it will take a while (some hours) and then leave more updates to be done.
ASKER
It is already downloading Windows 10, so I'm hoping for the best. I tried the 200 updates for Windows 7 and they wouldn't install. Left the computer running for 15 hours.
Windows 7 is end-of-life so it is a good idea to run Windows 10.
ASKER
windows 10 is installed but when trying to do Windows 7 updates, it lead me to install "Winzip Driver Updater". I tried to uninstall it after installing Windows 10 but for some reason it couldn't do it but it doesn't show up as an available program. But it is still there. Do I need to establish another ASK to to that? thanks
WinZip is an application and not a driver. It could indeed be that Malwarebytes picked up a true virus.
Uninstall WinZip if it is there (Programs and Features) and then run Malwarebytes again.
WiinZip (from WinZip.com) is NOT a virus. I use it on Windows 10.
Uninstall WinZip if it is there (Programs and Features) and then run Malwarebytes again.
WiinZip (from WinZip.com) is NOT a virus. I use it on Windows 10.
ASKER
Unfortunately the Programs and Features does not show Winzip Installer. I ran Malwarebytes and it picked up 116 issues involving this program. Malwarebytes did the quarantine thing and it is now restarting. I don't know how to delete the application now. The files show as being protected in the file manager.
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ASKER
I ran Malwarebytes ADWCleaner and it picked up a few pups and removed then, I have run both the ADWcleaner and regular version multiple time and haven't found any more issues. Before I did that I did notice in the Start menu there was a WinZip Universal item. Right clicking showed an uninstall option so I uninstalled it. I've rebooted a few times and it seems to be ok. But, I'm not at all certain.
If I reinstall Windows 10 keeping nothing I'm concerned about the previous install of Office 2010. I don't remember where the key is for it and I hate to loose it. What do you think?
If I reinstall Windows 10 keeping nothing I'm concerned about the previous install of Office 2010. I don't remember where the key is for it and I hate to loose it. What do you think?
If you Keep Everything (Documents and Applications), you risk keeping the viruses. Try it as it is right now ("...I've rebooted a few times and it seems to be ok...") and see how it is. In the meantime, try to find the Office key.
You can always get a subscription to Office 2016.
You can always get a subscription to Office 2016.
I looked for an option to upgrade to Windows 10 for free but did not find any.Try this link:
https://www.microsoft.com/en-us/accessibility/windows10upgrade
You need to be handicapped to use the above link.
You need to be handicapped to use the above link.
Why John ?
Because Microsoft extended the free upgrade program only to people needing accessibility features. I do not (and you likely do not) need accessibility features to use Windows 10.
Thanks.
ASKER
Worked great, thanks so much for your assistance
You are very welcome and I was happy to help. When you get it all running, there is another Windows 10 update available today.