Trying to do Windows Updates on old Dell XPS 8300 running Windows 7

I am trying to revive an old system of mine that hasn't been used for a few years. Of course there are over 200 updates required. When I try to install them, it shows 0 download and 0 install progress. I've let it sit for hours at a time. So I tried to uncheck all the updates and just select 1 or 2 to see if was working. Of course Microsoft has no option to Uncheck ALL, so it takes considerable time to uncheck them. I lchanged the settings to Never Sleep to try to get through this. Well, this morning after letting it try to process over night the system had been sleeping. Then it said it needed to perform a disk check, and everything must have been ok.

Now it has added even more updates required and no progress.

I looked for an option to upgrade to Windows 10 for free but did not find any. The only upgrade options I found were to upgrade to a newer version of Windows 7.

This system will only be needed for simple tasks connecting to the internet and reading emails. Microsoft Office 2010 is already installed. When I tried to open it I got a message that it was reinstalling.

Any suggestions will be appreciated. Thanks..
pabrannPresidentAsked:
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Michael PfisterCommented:
Download and install KB3020369 (https://support.microsoft.com/en-us/kb/3020369) and KB3161608 (https://support.microsoft.com/en-us/kb/3161608)

See if this fixes Windows Updates.
If the Windows 7 key is available you should be able to install Windows 10 (same edition, Home, Pro, ...) and enter the Windows 7 key
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Tom CieslikIT EngineerCommented:
You must update Windows Update services first.
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pabrannPresidentAuthor Commented:
I downloaded the two files suggested above. The one ending in 3020369 resulted in a message "The update is not applicable to your computer", and the one ending in 3161608 resulted in "We are sorry, the page you requested cannot be found"
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pabrannPresidentAuthor Commented:
Can I just upgrade to Windows 10? The Windows 7 Home Premium key is on a lable on the top of this computer. Please provide a link to the download page. Thanks..
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Michael PfisterCommented:
I'm able to access https://support.microsoft.com/en-us/kb/3161608

June 2016 update rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1
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Michael PfisterCommented:
Or use the July Update

https://support.microsoft.com/en-us/help/3172605/july-2016-update-rollup-for-windows-7-sp1-and-windows-server-2008-r2-s

July 2016 update rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1
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pabrannPresidentAuthor Commented:
I'm installing the winzip updater and malwarebytes says it is malware.
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JohnBusiness Consultant (Owner)Commented:
The best thing for this (having done what you are doing) is to use the WSUS Offline Updater. Pick the Windows 7 Section.

http://download.wsusoffline.net/ 

Worked fine for me.
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pabrannPresidentAuthor Commented:
I found the upgrade download and it is already running.  Says "Getting your upgrade ready" and is at 37% now
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JohnBusiness Consultant (Owner)Commented:
For 200 updates, it will take a while (some hours) and then leave more updates to be done.
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pabrannPresidentAuthor Commented:
It is already downloading Windows 10, so I'm hoping for the best. I tried the 200 updates for Windows 7 and they wouldn't install. Left the computer running for 15 hours.
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JohnBusiness Consultant (Owner)Commented:
Windows 7 is end-of-life so it is a good idea to run Windows 10.
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pabrannPresidentAuthor Commented:
windows 10 is installed but when trying to do Windows 7 updates, it lead me to install "Winzip Driver Updater".  I tried to uninstall it after installing Windows 10 but for some reason it couldn't do it but it doesn't show up as an available program. But it is still there. Do I need to establish another ASK to to that? thanks
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JohnBusiness Consultant (Owner)Commented:
WinZip is an application and not a driver. It could indeed be that Malwarebytes picked up a true virus.

Uninstall WinZip if it is there (Programs and Features) and then run Malwarebytes again.

WiinZip (from WinZip.com) is NOT a virus.  I use it on Windows 10.
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pabrannPresidentAuthor Commented:
Unfortunately the Programs and Features does not show Winzip Installer. I ran Malwarebytes and it picked up 116 issues involving this program. Malwarebytes did the quarantine thing and it is now restarting. I don't know how to delete the application now. The files show as being protected in the file manager.
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JohnBusiness Consultant (Owner)Commented:
If not in Programs and Features, let Malwarebytes remove the viruses.

Check that Windows 10 is activated. If you cannot clear out the viruses, run Windows 10 Repair install and Keep Nothing to do a fresh install.

Go to the Media Creation Link

https://www.microsoft.com/en-us/software-download/windows10

Windows 10 is running, so click on the Download button (not Upgrade Button, select Open (Run) but NOT Save. Allow the program to run. Allow drivers to update.  Keep Nothing
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pabrannPresidentAuthor Commented:
I ran Malwarebytes ADWCleaner and it picked up a few pups and removed then, I have run both the ADWcleaner and regular version multiple time and haven't found any more issues. Before I did that I did notice in the Start menu there was a WinZip Universal item. Right clicking showed an uninstall option so I uninstalled it. I've rebooted a few times and it seems to be ok. But, I'm not at all certain.

If I reinstall Windows 10 keeping nothing I'm concerned about the previous install of Office 2010. I don't remember where the key is for it and I hate to loose it. What do you think?
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JohnBusiness Consultant (Owner)Commented:
If you Keep Everything (Documents and Applications), you risk keeping the viruses. Try it as it is right now ("...I've rebooted a few times and it seems to be ok...")  and see how it is. In the meantime, try to find the Office key.

You can always get a subscription to Office 2016.
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RaminTechnical AdvisorCommented:
I looked for an option to upgrade to Windows 10 for free but did not find any.

Try this link:
https://www.microsoft.com/en-us/accessibility/windows10upgrade
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JohnBusiness Consultant (Owner)Commented:
You need to be handicapped to use the above link.
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RaminTechnical AdvisorCommented:
You need to be handicapped to use the above link.

Why John ?
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JohnBusiness Consultant (Owner)Commented:
Because Microsoft extended the free upgrade program only to people needing accessibility features. I do not (and you likely do not) need accessibility features to use Windows 10.
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RaminTechnical AdvisorCommented:
Thanks.
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pabrannPresidentAuthor Commented:
Worked great, thanks so much for your assistance
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JohnBusiness Consultant (Owner)Commented:
You are very welcome and I was happy to help. When you get it all running, there is another Windows 10 update available today.
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