troubleshooting Question

Exchange Online User No Access To OnPremise Public Folders

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byt3 asked on
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4 Comments1 Solution94 ViewsLast Modified:
I followed the process here:

https://technet.microsoft.com/en-us/library/dn249373%28v=exchg.160%29.aspx?f=255&MSPPError=-2147217396

At the end there is an Important note about an exchange online user getting this error (which I am getting):

Cannot expand the folder. The set of folders cannot be opened.
Network problems are preventing connection to Microsoft Exchange.

I moved a mailbox from On-Premise to the cloud, which left a 'Remote User Mailbox' object behind, so the user has an exchange object On-Premise. I tried deleting that object and created a MailUser object instead, but I still had the same issue (I since changed it back).

Any troubleshooting suggestions?
ASKER CERTIFIED SOLUTION
byt3

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