Exchange Online User No Access To OnPremise Public Folders

I followed the process here:

https://technet.microsoft.com/en-us/library/dn249373%28v=exchg.160%29.aspx?f=255&MSPPError=-2147217396

At the end there is an Important note about an exchange online user getting this error (which I am getting):

Cannot expand the folder. The set of folders cannot be opened.
Network problems are preventing connection to Microsoft Exchange.

I moved a mailbox from On-Premise to the cloud, which left a 'Remote User Mailbox' object behind, so the user has an exchange object On-Premise. I tried deleting that object and created a MailUser object instead, but I still had the same issue (I since changed it back).

Any troubleshooting suggestions?
LVL 2
byt3Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

viktor grantExchange ServersCommented:
Hi,

In order to access to Public Folder in Exchange on premise. The mailbox Office 365 must be linked to an on-premises user account.

Do you have the mailbox online linked to an on premise account?

Cheers
0
byt3Author Commented:
The online user mailbox "Staff.One" has an OnPremise Remote Mailbox account.

Exchange Online User Object
Exchange OnPrem User Object (GUI)
Exchange OnPrem User Object (Cmd)
0
byt3Author Commented:
I had this issue posted in the technet forums as well, where with the help of members there, I was able to resolve the issue.

https://social.technet.microsoft.com/Forums/en-US/f61aa4a2-5bfc-4fa2-be5d-df4a7ce2fdd6/exchange-online-user-access-to-onpremise-public-folders?forum=onlineservicesexchange
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
byt3Author Commented:
I found the answer with the assistance of others in a different forum.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.