asked on
Exchange Online User No Access To OnPremise Public Folders
I followed the process here:
https://technet.microsoft.com/en-us/library/dn249373%28v=exchg.160%29.aspx?f=255&MSPPError=-2147217396
At the end there is an Important note about an exchange online user getting this error (which I am getting):
Cannot expand the folder. The set of folders cannot be opened.
Network problems are preventing connection to Microsoft Exchange.
I moved a mailbox from On-Premise to the cloud, which left a 'Remote User Mailbox' object behind, so the user has an exchange object On-Premise. I tried deleting that object and created a MailUser object instead, but I still had the same issue (I since changed it back).
Any troubleshooting suggestions?
https://technet.microsoft.com/en-us/library/dn249373%28v=exchg.160%29.aspx?f=255&MSPPError=-2147217396
At the end there is an Important note about an exchange online user getting this error (which I am getting):
Cannot expand the folder. The set of folders cannot be opened.
Network problems are preventing connection to Microsoft Exchange.
I moved a mailbox from On-Premise to the cloud, which left a 'Remote User Mailbox' object behind, so the user has an exchange object On-Premise. I tried deleting that object and created a MailUser object instead, but I still had the same issue (I since changed it back).
Any troubleshooting suggestions?
Exchange
Last Comment
byt3
ASKER
The online user mailbox "Staff.One" has an OnPremise Remote Mailbox account.
![Exchange Online User Object]()
![Exchange OnPrem User Object (GUI)]()
![Exchange OnPrem User Object (Cmd)]()
ASKER CERTIFIED SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
ASKER
I found the answer with the assistance of others in a different forum.
In order to access to Public Folder in Exchange on premise. The mailbox Office 365 must be linked to an on-premises user account.
Do you have the mailbox online linked to an on premise account?
Cheers