Canon IPF510 plotter vertical lines

Hi

My client's one year old plotter is printing vertical lines with every print job (see included picture)

Have replaced printhead (pf03) and maintenance cartridge with no improvement

Ant ideas ?

thanks
yann
Canon-ipf510-vertical-lines.png
Yann ShukorOwnerAsked:
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Dr. KlahnPrincipal Software EngineerCommented:
There's a line of jets failing to fire every N lines, N probably being (a) a power of 2 or (b) the width of the jet matrix.

Since an entire line of jets is failing and the printhead has been changed, three possibilities leap out:

  1. A bad line drive wire feeding the printhead carriage (likely)
  2. A bad line drive connection at the printhead to carriage connector (also likely)
  3. The main controller board has a bad driver (much less likely).

No matter which way, it will need a Canon technician trained on the IPF510 to localize and deal with it.

If you have a local Canon depot it will probably be cheaper if you can take it to his location and avoid the call-out charge.
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hdhondtCommented:
Try a printhead alignment. Your printer has a number of head adjustments. Instructions to do it from the front panel are in the User Manual, starting on pg 70. Detailed instructions for manual adjustment start on pg 597.
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Yann ShukorOwnerAuthor Commented:
Automatic printhead alignments have been executed several times
I'm going to attempt a manual alignment later today
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Yann ShukorOwnerAuthor Commented:
Finally we had to modify the print quality set in the driver settings : standard, better, best
The users had printed for over a year using the Standard mode without any issues
Apparently now we have to print in Better in order for these vertical lines to disappear
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