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Avatar of Robert Durr
Robert Durr

asked on

BEX error with Microsoft Dynamics when using Citrix VDA software 7.15

I'm running Microsoft Dynamics (GP2010) on Server 2008 R2 SP1 on a Citrix 7.13 farm. I updated the VDA's to 7.15 and now the Microsoft Dynamics will not launch i can uninstall the VDA software and the app works fine. this is error I get.

 Problem Event Name:      BEX
  Application Name:      Dynamics.exe
  Application Version:      11.0.349.0
  Application Timestamp:      4d9b8c91
  Fault Module Name:      StackHash_4c0d
  Fault Module Version:      0.0.0.0
  Fault Module Timestamp:      00000000
  Exception Offset:      772548fd
  Exception Code:      c0000005
  Exception Data:      00000008
  OS Version:      6.1.7601.2.1.0.18.10
  Locale ID:      1033
  Additional Information 1:      4c0d
  Additional Information 2:      4c0d4d78887f76d971d5d00f1f20a433
  Additional Information 3:      4c0d
  Additional Information 4:      4c0d4d78887f76d971d5d00f1f20a433

 I have spoke with Citrix and they want me to contact Microsoft, I am not sold on that answer.
Avatar of Zaheer Iqbal
Zaheer Iqbal
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Also will you be updating MS Dynamics to the latest Service Pack hotfix ?

Seems you are few versions out ..

Dynamics GP 2010

GP 2010      RTM      SP 1      SP 2 / R2      SP 3      SP 4      YE 2014
GP      11.00.1247      11.00.1524      11.00.1752      11.00.2044      11.00.2248      11.00.2351
Dexterity      11.0.218      11.0.221*      11.0.349      11.0.359      11.0.364
SmartList      11.0.1247      11.0.1247      11.0.1734      11.0.1937      11.0.1937
* Note: this build number is listed incorrectly in the service pack documentation as 11.0.211.

from https://victoriayudin.com/2010/09/11/dynamics-gp-version-numbers-and-service-packs/
Avatar of Robert Durr
Robert Durr

ASKER

where can i find the service packs for GP2010
You will need have some sort of support with MS for the service packs and hotfixes.
thanks
Fix found

Open Regedit on the VDA
Ø Go to [HKLM\SYSTEM\CurrentControlSet\services\CtxUvi].
Ø Now on the Right hand pane create a String Value “UviProcessExcludes”
Ø Now right click on the key, modify and add Dynamics.exe
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