Robert Durr
asked on
BEX error with Microsoft Dynamics when using Citrix VDA software 7.15
I'm running Microsoft Dynamics (GP2010) on Server 2008 R2 SP1 on a Citrix 7.13 farm. I updated the VDA's to 7.15 and now the Microsoft Dynamics will not launch i can uninstall the VDA software and the app works fine. this is error I get.
Problem Event Name: BEX
Application Name: Dynamics.exe
Application Version: 11.0.349.0
Application Timestamp: 4d9b8c91
Fault Module Name: StackHash_4c0d
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 772548fd
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.18.10
Locale ID: 1033
Additional Information 1: 4c0d
Additional Information 2: 4c0d4d78887f76d971d5d00f1f 20a433
Additional Information 3: 4c0d
Additional Information 4: 4c0d4d78887f76d971d5d00f1f 20a433
I have spoke with Citrix and they want me to contact Microsoft, I am not sold on that answer.
Problem Event Name: BEX
Application Name: Dynamics.exe
Application Version: 11.0.349.0
Application Timestamp: 4d9b8c91
Fault Module Name: StackHash_4c0d
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 772548fd
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.18.10
Locale ID: 1033
Additional Information 1: 4c0d
Additional Information 2: 4c0d4d78887f76d971d5d00f1f
Additional Information 3: 4c0d
Additional Information 4: 4c0d4d78887f76d971d5d00f1f
I have spoke with Citrix and they want me to contact Microsoft, I am not sold on that answer.
Also will you be updating MS Dynamics to the latest Service Pack hotfix ?
Seems you are few versions out ..
Dynamics GP 2010
GP 2010 RTM SP 1 SP 2 / R2 SP 3 SP 4 YE 2014
GP 11.00.1247 11.00.1524 11.00.1752 11.00.2044 11.00.2248 11.00.2351
Dexterity 11.0.218 11.0.221* 11.0.349 11.0.359 11.0.364
SmartList 11.0.1247 11.0.1247 11.0.1734 11.0.1937 11.0.1937
* Note: this build number is listed incorrectly in the service pack documentation as 11.0.211.
from https://victoriayudin.com/2010/09/11/dynamics-gp-version-numbers-and-service-packs/
Seems you are few versions out ..
Dynamics GP 2010
GP 2010 RTM SP 1 SP 2 / R2 SP 3 SP 4 YE 2014
GP 11.00.1247 11.00.1524 11.00.1752 11.00.2044 11.00.2248 11.00.2351
Dexterity 11.0.218 11.0.221* 11.0.349 11.0.359 11.0.364
SmartList 11.0.1247 11.0.1247 11.0.1734 11.0.1937 11.0.1937
* Note: this build number is listed incorrectly in the service pack documentation as 11.0.211.
from https://victoriayudin.com/2010/09/11/dynamics-gp-version-numbers-and-service-packs/
ASKER
where can i find the service packs for GP2010
You will need have some sort of support with MS for the service packs and hotfixes.
ASKER
thanks
ASKER
Fix found
Open Regedit on the VDA
Ø Go to [HKLM\SYSTEM\CurrentContro lSet\servi ces\CtxUvi ].
Ø Now on the Right hand pane create a String Value “UviProcessExcludes”
Ø Now right click on the key, modify and add Dynamics.exe
Open Regedit on the VDA
Ø Go to [HKLM\SYSTEM\CurrentContro
Ø Now on the Right hand pane create a String Value “UviProcessExcludes”
Ø Now right click on the key, modify and add Dynamics.exe
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https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/whats-new/known-issues.html