Personal.xlsb is locked for editing

Hi,
We have a user that is getting intermittent errors when trying to either open .xlsx documents from an email or opening a .xltm file from Windows Explorer
Excel-Issue---Doug-Drury---CAS-12115.png
Mike WilliamsAsked:
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Jason CrawfordConnect With a Mentor Transport NinjaCommented:
The following support doc from Microsoft is written for MS Word, but the same principles apply for your Excel spreadsheet:

https://support.microsoft.com/en-us/help/313472/-the-document-is-locked-for-editing-by-another-user-error-message-when
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PberSolutions ArchitectCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: Jason Crawford (https:#a42388570)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

Pber
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