Personal.xlsb is locked for editing

We have a user that is getting intermittent errors when trying to either open .xlsx documents from an email or opening a .xltm file from Windows Explorer
Mike WilliamsAsked:
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Jason CrawfordConnect With a Mentor Transport NinjaCommented:
The following support doc from Microsoft is written for MS Word, but the same principles apply for your Excel spreadsheet:
PberSolutions ArchitectCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: Jason Crawford (https:#a42388570)

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