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Ashley Pridemore

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Cannot download software for my all in one printer

I am running Windows 7 and I cannot download my software for my HP ENVY 7645 which is 7640 Series. I keep getting Error 126: Failed to add port monitor HP Discovery Port Monitor (HP ENVY 7640 series). Is there any assistance you can give me? I have even tried to install using the CD that came with the all in one printer.
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