troubleshooting Question

How can I run in Windows 7 Professional a program that ran under XP?

Avatar of DoctorK12008
DoctorK12008Flag for United States of America asked on
Windows OSWindows 7* compatibility
15 Comments1 Solution146 ViewsLast Modified:
I have installed a program that ran under Windows XP, but when I try to run it under Windows 7 Professional, I get this error:

"The application has failed to start because its side-by-side configuration is incorrect.   Please see the application log or use the command line sxstrace.exe tool for more."

I tried to run it using campatibility mode, but it does not run.   I have the same program installed on two other machines running the same OS and it runs fine.
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RaminTechnical Advisor

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