Error While Open the OWA in exchange 2013

Dear Team,

I facing an issue while opening the OWA for a user.
i am using exchange 2013 CU10 ,My organisation have 3 MBX servers and 3 CAS servers and 10 Database. since two days one of the user unable to login to the OWA page ,its getting an error.

when i check the same user in ECP console am getting another error message like

The same DB have many users all are working fine issue facing only for a user.
how to resolve this issue .

Regards,
Najmudheen.

ExchangeDatabases

Last Comment

Valentina Perez

8/22/2022 - Mon

SOLUTION

M A

12/1/2017

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Najmu Dheen

12/1/2017

ASKER

No exchange 2007 in my organisation.
my organisation name is 2007 because this setup migrated from 2007 to 2013 that is why its showing legacy exchange name.
now find out resolution.

i have 3 MBX servers ,MBX1 MBX2 and MBX3
MBX1 server there is no default database, all default database moved to MBX2 and MBX3. so when ever my db mounted in MBX1 issue persist.
if i moved mounted copy to either MBX2 or MBX3 owa accessible.

so i hope if i move one default DB to MBX1 issue will be resolved.

Please give suggession.

Regards,
Najmudheen

ASKER CERTIFIED SOLUTION

Jose Gabriel Ortega Castro

12/1/2017

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