sword12
asked on
citrix receiver USB redirection
Hi Experts
I have problem with one USB device manger on Citrix receiver
some devices work automatically and some I have to make check box on usb device manger on citrix receiver
and some I cannot check this redirection box
I don't know where the issue
I checked the policy on deliver controller I found it ok (( please check the attached file ))
so I think I have to change something on the windows registry which related to citrix receiver
and also I have the same issue on thin clients
it is look like this issue 100 % related to citrix receiver on windows and on thin client
but I don't know how to fix it
please check the attached files
thanks
3.png
2.png
1.png
I have problem with one USB device manger on Citrix receiver
some devices work automatically and some I have to make check box on usb device manger on citrix receiver
and some I cannot check this redirection box
I don't know where the issue
I checked the policy on deliver controller I found it ok (( please check the attached file ))
so I think I have to change something on the windows registry which related to citrix receiver
and also I have the same issue on thin clients
it is look like this issue 100 % related to citrix receiver on windows and on thin client
but I don't know how to fix it
please check the attached files
thanks
3.png
2.png
1.png
ASKER
tell us more about the environment / ThinClient.
Thin clients we are using right now raspberry pi 3 with thin linx
https://thinlinx.com/ and thin linx from time to time they update Citrix receiver version i think right now we have version 13. something
- StoreFront Version 3.8.0.44
- ?NetScaler? gates way version 12
is there a central management for the thinclients? Check Citrix/USB Settings there.
the TMS for thin linx not that strong to change usb redirection settings but we are using 3D mouse and after i installed the driver on golden image it works perfectly
are there other Citrix-rules (possible within AD-GPO)
right now we dont use any AD-GPO for Citrix rules
but if GPO will fix this issue i have no problem to test it
i found something like this only and i will try to test them tomorrow
https://support.citrix.com/article/CTX123569
https://support.citrix.com/article/CTX137939
https://support.citrix.com/article/CTX123015
https://support.citrix.com/article/CTX222789
if you have any advice i will be grateful
thanks
Thin clients we are using right now raspberry pi 3 with thin linx
https://thinlinx.com/ and thin linx from time to time they update Citrix receiver version i think right now we have version 13. something
- StoreFront Version 3.8.0.44
- ?NetScaler? gates way version 12
is there a central management for the thinclients? Check Citrix/USB Settings there.
the TMS for thin linx not that strong to change usb redirection settings but we are using 3D mouse and after i installed the driver on golden image it works perfectly
are there other Citrix-rules (possible within AD-GPO)
right now we dont use any AD-GPO for Citrix rules
but if GPO will fix this issue i have no problem to test it
i found something like this only and i will try to test them tomorrow
https://support.citrix.com/article/CTX123569
https://support.citrix.com/article/CTX137939
https://support.citrix.com/article/CTX123015
https://support.citrix.com/article/CTX222789
if you have any advice i will be grateful
thanks
ASKER
Hi Dirk
i manged to make it work on Xendesktop with win 10
but i still facing issues on Xenapp with windows server 2012
when i connect the device i can start the settings and dose not give the device not connected . but the device dosenot work
the funny thing if i dont use device redirection on citrix receiver xenapp see the device and the device work but when i open the driver settings it tells me conect the device not connected
i manged to make it work on Xendesktop with win 10
but i still facing issues on Xenapp with windows server 2012
when i connect the device i can start the settings and dose not give the device not connected . but the device dosenot work
the funny thing if i dont use device redirection on citrix receiver xenapp see the device and the device work but when i open the driver settings it tells me conect the device not connected
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
- Thinclient-type / OS / Receiver-version(s)
- Citrix Version
- StoreFront Version
- ?NetScaler?
is there a central management for the thinclients? Check Citrix/USB Settings there.
are there other Citrix-rules (possible within AD-GPO)