Display issue since windows update

MariettaMIS
MariettaMIS used Ask the Experts™
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I took the windows 10 creator update and now I have two vertical black bars on the monitor.  One on each side of the monitor.  I have updated the display adapter and uninstalled the graphics drivers.  I have changed resolution and refresh rates but cannot resolve this problem.  Any suggestions would be helpful.
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RaminTechnical Advisor

Commented:
If you would give us some more information about your PC model and specs we could help you better.

Go to device Manager.
Click on your Display Driver and expand it.
Right click on your Display driver and select Update driver software.
Select Search automatically for updated driver software.
Click Browse my computer for driver software.
Click Browse button, then type C:
Choose your old driver.

Author

Commented:
Dell PC can look at model later
AMD Radeon 4200
RaminTechnical Advisor

Commented:
As far as I know  AMD Radeon 4xxx series are not supported by Windows 10 creator update.

You need to install your older display driver using my previous post.

Useful link:
https://community.amd.com/thread/184663
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Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Creator updates keep moving ahead. Another big update yesterday. Can you put a new Video Card in your computer?

Author

Commented:
Thanks, this was the only solution that corrected the issue.  A bummer that an update like this created so much chaos.
RaminTechnical Advisor

Commented:
@MariettaMIS - My Answer could be the accepted answer. the second answer can be the result (conclusion)  of my answer.

But I'm not going to object.  I respect to your choice.

"AMD Radeon 4xxx series are not supported by Windows 10 creator update."
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thank you for the update.

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