Adobe PDF missing

HI

A client of mine, using Adobe Creative Cloud, has somehow lost the "Adobe PDF" printer object
I tried reinstalling the device but  I keep getting the following error :
Printer driver was not installed. Unable to find a core driver package that is required by the printer driver package. Error : 0x00000002

Have repaired from withing Acrobat DC, from Windows Apps & Features, have uninstalled reinstalled Acrobat DC
Nothing seems to allow the "Adobe PDF" object to reappear

Any ideas ?

thanks
yann
Yann ShukorOwnerAsked:
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JohnBusiness Consultant (Owner)Commented:
So then do the Windows Repair Install or back up and do a fresh install of Windows
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RaminTechnical AdvisorCommented:
Download and run the file in below Microsoft article to automatically repair issues including corrupted registry keys.  then uninstall and reinstall Acrobat DC.
https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
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JohnBusiness Consultant (Owner)Commented:
Adobe PDF" printer object .... Printer driver was not installed.

Try this:  

1. Uninstall Adobe Acrobat completely.  
2. Clear the Print Spooler

Open cmd.exe with  “Run as administrator“.
(a) Type net stop spooler then press “Enter“.
(b) Type del %systemroot%\System32\spool\printers\* /Q then press “Enter“.
(c) Type net start spooler then press “Enter“.
The print queue on your Windows should now be cleared.

3. Restart the computer.
4. Install Adobe Acrobat DC again and updates. There have been Adobe Acrobat DC updates in the last 48 hours.
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Yann ShukorOwnerAuthor Commented:
Nothing helped, sorry
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JohnBusiness Consultant (Owner)Commented:
If that is true, uninstall Acrobat and do a non-disruptive Repair Install of the OS , restart and try again
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JohnBusiness Consultant (Owner)Commented:
Also make a new Windows User Profile (Account) . Log into the new account and test Adobe Print
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RaminTechnical AdvisorCommented:
You can also use System Restore to restore the PC to the state before that issue happened.
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Yann ShukorOwnerAuthor Commented:
Amready changed profile for another reason
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Yann ShukorOwnerAuthor Commented:
not solved
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