Sage accountancy program cant email wage slips via Outlook after Windows update

Wondering how to diagnose

Any ideas ...
feck1Asked:
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Zaheer IqbalTechnical Assurance & ImplementationCommented:
What error do you get ?
How do you its a windows update that has caused the issue ?
Try uninstalling office updates and see which one fixes the issue.
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JohnBusiness Consultant (Owner)Commented:
Check to make sure that Outlook is the default Mail application in both Outlook and Sage.
Make sure Windows and Office are both up to date.
Ask Sage Support for and update to Sage.  This is the likely cause.
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feck1Author Commented:
Sage remoted in when I wasn't there and tried everything they could

They suggested an office repair - trying that now

I'm using office 2010 and last step will be to install office 2016

Bit of it's not 2010 - what could it be

Error message is sage specific and bland

"Emailing failed : mail error Failure "
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JohnBusiness Consultant (Owner)Commented:
Office 2010 is very old so try the newer version of Office.
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feck1Author Commented:
Office 2016 fixed it
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JohnBusiness Consultant (Owner)Commented:
That makes sense and thanks for the update.
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