<div>
What error do you get ? <br />
How do you its a windows update that has caused the issue ?<br />
Try uninstalling office updates and see which one fixes the issue.
</div>


What error do you get ?
How do you its a windows update that has caused the issue ?
Try uninstalling office updates and see which one fixes the issue.

<div>
Check to make sure that Outlook is the default Mail application in both Outlook and Sage.<br />
Make sure Windows and Office are both up to date.<br />
Ask Sage Support for and update to Sage. &nbsp;This is the likely cause.
</div>


Check to make sure that Outlook is the default Mail application in both Outlook and Sage.
Make sure Windows and Office are both up to date.
Ask Sage Support for and update to Sage.  This is the likely cause.

<div>
Sage remoted in when I wasn't there and tried everything they could<br />
<br />
They suggested an office repair - trying that now <br />
<br />
I'm using office 2010 and last step will be to install office 2016<br />
<br />
Bit of it's not 2010 - what could it be <br />
<br />
Error message is sage specific and bland <br />
<br />
&quot;Emailing failed : mail error Failure &quot;
</div>


Sage remoted in when I wasn't there and tried everything they could

They suggested an office repair - trying that now

I'm using office 2010 and last step will be to install office 2016

Bit of it's not 2010 - what could it be

Error message is sage specific and bland

"Emailing failed : mail error Failure "

<div>
That makes sense and thanks for the update.
</div>


That makes sense and thanks for the update.

<div>
<div class="content wysiwyg-content">
Wondering how to diagnose <br />
<br />
Any ideas ...
</div>
</div>


Wondering how to diagnose 

Any ideas ...

Sage accountancy program cant email wage slips via Outlook after Windows update

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.