tonelm54
asked on
Chrome slow to load
We seem to be having an issue with Google Chrome on our network. When you load it everything seems fine, then when you goto the first page it takes about 2 minutes to load, surfing while on that domain seems fine, however try to goto another domain and you can start waiting again. It sounds like DNS however Firefox and IE work fine, its just Chrome.
Any ideas?
Any ideas?
Could also be something else on your system.
Try running top (or equivalent) on the command line + see if CPU is spinning.
Also check Chrome task list (settings -> more tools -> task manager) + see if one or more threads are spinning CPUs.
Spinning == >100% CPU usage.
You can debug DNS on the command line, with dig or nslookup.
This will tell you if DNS is running slow for some reason.
Try running top (or equivalent) on the command line + see if CPU is spinning.
Also check Chrome task list (settings -> more tools -> task manager) + see if one or more threads are spinning CPUs.
Spinning == >100% CPU usage.
You can debug DNS on the command line, with dig or nslookup.
This will tell you if DNS is running slow for some reason.
ASKER
Hardware acceleaction is switched off with no improvement
Chrome is running Version 62.0.3202.94 (Official Build) (64-bit) which is apparently latest version
During the issue Chrome is running at 0.2% CPU with 67% available
DNS seems ok, as IE and Firefox run without issue
Chrome is running Version 62.0.3202.94 (Official Build) (64-bit) which is apparently latest version
During the issue Chrome is running at 0.2% CPU with 67% available
DNS seems ok, as IE and Firefox run without issue
Provide an exact URL of one page where you see the problem.
Maybe there's some odd interaction with a page's broken HTML + Chrome.
Maybe there's some odd interaction with a page's broken HTML + Chrome.
Chrome 63.0.3239.108 shows to be latest version, so first upgrade Chrome + see if problem persists.
If problem persists, please post an exact URL of a page where you see this problem.
If problem persists, please post an exact URL of a page where you see this problem.
ASKER
Sorry for the massive delay in response :-(
Any url is effected, BBC, Google, anything :-S
Firefox and IE are fine.
Any ideas?
Any url is effected, BBC, Google, anything :-S
Firefox and IE are fine.
Any ideas?
Uninstall Chrome Completely:
Use Chrome Cleanup Tool: https://www.google.com/chrome/cleanup-tool/
Try uninstalling Chrome and also delete all the user files from C: drive (Sync and Backup your bookmarks).
C:\Program Files\Google\Chrome
and
C:\Users\<YourUserName>\Ap
Restart your PC. Download the alternate Chrome installer and install it as Administrator.
Chrome Download link:
https://www.google.com/intl/en/chrome/browser/desktop/index.html?standalone=1
Restart your PC.
Use Chrome Cleanup Tool: https://www.google.com/chrome/cleanup-tool/
Try uninstalling Chrome and also delete all the user files from C: drive (Sync and Backup your bookmarks).
C:\Program Files\Google\Chrome
and
C:\Users\<YourUserName>\Ap
Restart your PC. Download the alternate Chrome installer and install it as Administrator.
Chrome Download link:
https://www.google.com/intl/en/chrome/browser/desktop/index.html?standalone=1
Restart your PC.
ASKER CERTIFIED SOLUTION
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SOLUTION
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SOLUTION
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SOLUTION
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Thanks @Rachel Juren your solution worked a treat.
confirmed working solution for most common problem
Type below text in Chrome address bar and Hit Enter:
chrome://settings/
Then click on Settings >> Advanced Settings >> System >> then uncheck "Use hardware acceleration when available".
Close all open Chrome browser instances and restart Chrome.
* * * * *
Type below text in Chrome address bar and Hit Enter:
chrome://settings/help
Make sure Chrome is up to date.