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Steven Black
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Exchange 2010 not sending or receiving email.

Good morning,

I have a sbs2011 server with exchange 2010.  We recently, as of 12/1/2017, started to have issues with our server locking up during the backup process.  Because the server goes unresponsive, I am forced to perform a hard shutdown of the server by holding down the power button.  Once the server is brought back up, and we log in, noticed that the time is off.  Have that issue resolved now but we are not able to send or receive emails from inside or outside of our domain.  I can login to the outlook web app without issues. Internet is working as well.  Any ideas?
ExchangeOutlookSBS

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Steven Black

8/22/2022 - Mon
SOLUTION
Brian B

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Radhakrishnan

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Steven Black

ASKER
I have checked the database and it appears that all databases are mounted.  I have also restated the exchange transport service thinking that would resolve my issue, but unfortunately it did not.  PDC is the SBS server and it is looking externally for time.
Tom Cieslik

Double check if all Exchange services are working OK.
Maybe transport service is off, this would explain that you can log on but sending and receiving is not working.
Tom Cieslik

Is there any errors in system or application event log ?
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
Steven Black

ASKER
Transport service is enabled and currently running.
ASKER CERTIFIED SOLUTION
Radhakrishnan

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Brian B

Run https://testconnectivity.microsoft.com/ and see if you can pinpoint anything?
Good idea. I would try the inbound and outbound SMTP tests first.
Steven Black

ASKER
Ok.  Will try those in a few.  Thanks
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Steven Black

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Thanks everyone for the assistance.  Found a certificate that somehow corrupted.  Appreciate all the help.