troubleshooting Question

Office 365 - "Due to organizational policies, you can't access these resources" error

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drose10Flag for United States of America asked on
Microsoft OfficeMicrosoft 365
9 Comments1 Solution8414 ViewsLast Modified:
A user here in my office can access Sharepoint files online, in her browser, but when she clicks "Open in Excel" on her computer she receive the the following error:  "Due to organizational policies, you can't access these resources."
I've cleared cookies and signed-out/signed-in to the proper O365 account, but no luck.  Thank you in advance for any suggestions regarding this matter.  We are a small company and need help quickly.
Walter Curtis
SharePoint AED
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