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asked on
Windows Server 2012 R2 Essantials Shutdown (Server Infrastructure Licensing)
Hello,
I am looking for help regrading the cause of this unexpected shutdown.
Going trough events log looking for the cause of the shutdown in system log in found the following:
Log Name: System
Source: User32
Date: 12/2/2017 11:00:09 AM
Event ID: 1074
Task Category: None
Level: Information
Keywords: Classic
User: SYSTEM
Computer:
Description:
The process C:\Windows\system32\silsvc
Reason Code: 0x2000c
Shutdown Type: power off
Comment: Licensing Compliance Service caused a shutdown. Please look at the events under Microsoft > Windows > Server Infrastructure Licensing > Operational for details.
I checked the the logs for the Server Infrastructure Licensing:
Log Name: Microsoft-Windows-Server Infrastructure Licensing/Operational
Source: Microsoft-Windows-Server Infrastructure Licensing
Date: 12/2/2017 11:00:08 AM
Event ID: 50
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer:
Description:
Root domain check did not pass because error 0x80070008 occurred in function f1980 [IAHE].
Not enough storage is available to process this command.
Make sure that the domain that this computer is joined is reachable. This server will automatically shut down if the issue cannot be corrected.
Another eventlog:
Log Name: Microsoft-Windows-Server Infrastructure Licensing/Operational
Source: Microsoft-Windows-Server Infrastructure Licensing
Date: 12/2/2017 11:00:08 AM
Event ID: 28
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer:
Description:
Windows is going to be shutdown because your environment is out of compliance.
Log Name: Microsoft-Windows-Server Infrastructure Licensing/Operational
Source: Microsoft-Windows-Server Infrastructure Licensing
Date: 12/2/2017 10:30:08 AM
Event ID: 38
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer:
Description:
The Root Domain Check detected a condition in your environment that is out of compliance with the licensing policy. This server will be automatically shut down if the issue is not corrected in 0 day(s) 0 hour(s) 30 minute(s). Please look for additional events for Root Domain Check to troubleshoot.
This are the main events log related this issue, please advice as necessary.
Thanks.
I am looking for help regrading the cause of this unexpected shutdown.
Going trough events log looking for the cause of the shutdown in system log in found the following:
Log Name: System
Source: User32
Date: 12/2/2017 11:00:09 AM
Event ID: 1074
Task Category: None
Level: Information
Keywords: Classic
User: SYSTEM
Computer:
Description:
The process C:\Windows\system32\silsvc
Reason Code: 0x2000c
Shutdown Type: power off
Comment: Licensing Compliance Service caused a shutdown. Please look at the events under Microsoft > Windows > Server Infrastructure Licensing > Operational for details.
I checked the the logs for the Server Infrastructure Licensing:
Log Name: Microsoft-Windows-Server Infrastructure Licensing/Operational
Source: Microsoft-Windows-Server Infrastructure Licensing
Date: 12/2/2017 11:00:08 AM
Event ID: 50
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer:
Description:
Root domain check did not pass because error 0x80070008 occurred in function f1980 [IAHE].
Not enough storage is available to process this command.
Make sure that the domain that this computer is joined is reachable. This server will automatically shut down if the issue cannot be corrected.
Another eventlog:
Log Name: Microsoft-Windows-Server Infrastructure Licensing/Operational
Source: Microsoft-Windows-Server Infrastructure Licensing
Date: 12/2/2017 11:00:08 AM
Event ID: 28
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer:
Description:
Windows is going to be shutdown because your environment is out of compliance.
Log Name: Microsoft-Windows-Server Infrastructure Licensing/Operational
Source: Microsoft-Windows-Server Infrastructure Licensing
Date: 12/2/2017 10:30:08 AM
Event ID: 38
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer:
Description:
The Root Domain Check detected a condition in your environment that is out of compliance with the licensing policy. This server will be automatically shut down if the issue is not corrected in 0 day(s) 0 hour(s) 30 minute(s). Please look for additional events for Root Domain Check to troubleshoot.
This are the main events log related this issue, please advice as necessary.
Thanks.
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ASKER
Lee W,
we have 18 users and 11 devices currently using Essentials 2012 r2.
I
did Run the command NetDOM /query FSMO, the Essentials server is taking all the roles.
I did also run DCDIAG /C /E /V all the tests were successful, except the following:
I don't have permission to upload the whole log file.
What log should I check to verify the "heap exhaustion"? The print spooler looks normal for now.
Thanks for the links
FSMO.png
we have 18 users and 11 devices currently using Essentials 2012 r2.
I
did Run the command NetDOM /query FSMO, the Essentials server is taking all the roles.
I did also run DCDIAG /C /E /V all the tests were successful, except the following:
Starting test: SystemLog
* The System Event log test
An error event occurred. EventID: 0x0000272C
Time Generated: 12/04/2017 16:03:41
Event String:
DCOM was unable to communicate with the computer 192.168.X.X (router) using any of the configured protocols; requested by PID 49f8 (C:\Windows\system32\dcdiag.exe).
An error event occurred. EventID: 0x0000272C
Time Generated: 12/04/2017 16:04:02
Event String:
DCOM was unable to communicate with the computer 64.59.144.90 (DNS) using any of the configured protocols; requested by PID 49f8 (C:\Windows\system32\dcdiag.exe).
An error event occurred. EventID: 0x0000272C
Time Generated: 12/04/2017 16:04:23
Event String:
DCOM was unable to communicate with the computer 64.59.150.136 (DNS) using any of the configured protocols; requested by PID 49f8 (C:\Windows\system32\dcdiag.exe).I don't have permission to upload the whole log file.
What log should I check to verify the "heap exhaustion"? The print spooler looks normal for now.
Thanks for the links
FSMO.png
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ASKER
Sorry got waylaid with some Ransomware. Will provide further into as required.
ASKER
Thanks to all and sorry for the delay. It was a printer driver that was causing the issue.
ASKER
Thank you for your fast reply
We have just one DC, Essential is holding all the FSMO roles.
Any other reasons?