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Yes it works after download with new serial number. That solves this question but Lenovo Hardware Scan finds issues. I'll post a new question and the idea from Lenovo support forum.
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Yes it works after download with new serial number. That solves this question but Lenovo Hardware Scan finds issues. I'll post a new question and the idea from Lenovo support forum.

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check new question. Thanks.
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Thanks. I will look at the new question.
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We have Trend Micro compliments of the ISP. Saturday the small flag lower right corner indicated there were two problems. One was that Trend Micro Security needed to be turned on. Also Windows Defender. I turned both on but one problem remains and it says Trend Micro is off. When I try to open the program to check the settings: start &gt;&nbsp;computer &gt;&nbsp;programs &gt;&nbsp;open or run as administrator.<br />
I get a white icon middle of the desktop but the program never opens.<br />
Also here mention of a worm.<br />
<br />
Here the three images, the first when I am ask if I want to allow TM to open. <br />
This was in the morning. Abandoned for the day but then a few hours later up pops what you see in image three.<br />
<br />
Windows 7 and I can totally remove Trend Micro and call the ISP for a new code to download the program again. <br />
Though I downloaded updates for Trend Micro yesterday.<br />
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<a href="https://filedb.experts-exchange.com/incoming/2017/12_w49/1213717/Untitledszxsa.jpg" target="_blank" title="a (188 KB)"><img alt="a" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2017/12_w49/800_1213717/Untitledszxsa.jpg" /></a><a href="https://filedb.experts-exchange.com/incoming/2017/12_w49/1213718/Untitledcfvg.jpg" target="_blank" title="b (95 KB)"><img alt="b" class="file-block lazyload" style="max-width: 536px;" data-src="https://filedb.experts-exchange.com/incoming/2017/12_w49/1213718/Untitledcfvg.jpg" /></a><a href="https://filedb.experts-exchange.com/incoming/2017/12_w49/1213720/Untitledsdcs.jpg" target="_blank" title="c (174 KB)"><img alt="c" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2017/12_w49/800_1213720/Untitledsdcs.jpg" /></a>
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Untitledsdcs.jpg

Untitledszxsa.jpg

Untitledcfvg.jpg

We have Trend Micro compliments of the ISP. Saturday the small flag lower right corner indicated there were two problems. One was that Trend Micro Security needed to be turned on. Also Windows Defender. I turned both on but one problem remains and it says Trend Micro is off. When I try to open the program to check the settings: start > computer > programs > open or run as administrator.
I get a white icon middle of the desktop but the program never opens.
Also here mention of a worm.

Here the three images, the first when I am ask if I want to allow TM to open. 
This was in the morning. Abandoned for the day but then a few hours later up pops what you see in image three.

Windows 7 and I can totally remove Trend Micro and call the ISP for a new code to download the program again. 
Though I downloaded updates for Trend Micro yesterday.



Why won't Trend Micro open?

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.

Windows OS

Security is the protection of information systems from theft or damage to the hardware, the software, and the information on them, as well as from disruption or misdirection of the services they provide. The main goal of security is protecting assets, and an asset is anything of value and worthy of protection.  Information Security is a discipline of protecting information assets from threats through safeguards to achieve the objectives of confidentiality, integrity, and availability or CIA for short. On the other hand, disclosure, alteration, and disruption (DAD) compromise the security objectives.

Security

A desktop computer is a personal computer designed for use at a single location due to its size and power requirements, usually by one person. The most common configuration has a case that houses the power supply, motherboard, disk storage (usually one or more hard disk drives and optical disc drives); a keyboard and mouse for input; and computer monitor and printer for output. The case may be oriented horizontally and placed atop a desk or vertically and placed underneath or beside a desk.