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Mouse cursor disappears behind window in Win8.1

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colorbars asked
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Last Modified: 2017-12-19
I have a situation where a specific user is connecting to our organization network through a VPN address successfully, but then if she touches the touchscreen of her laptop, if she opens Internet Explorer 11 and is logged onto our RDS Web site, the mouse cursor disappears behind the IE window when the cursor is passed over that window. What is going on?  Weird.
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