Citrix Receiver Cannot Contact XenDesktop 7.15 StoreFront


I recently took a XenDesktop 7.x 201 class to help me over this obstacle I have with StoreFront being unreachable by receiver clients or web browser. I've even gone step-by-step with the lab exercises, which had worked in the lab, to no avail.

Virtually everything else seems to be working great, but that dire piece. So, my StoreFront server has a Domain cert granted by my CA and it's bound to the Default site using "" in the Common Name and Friendly Name fields.

StoreFront has my Delivery Controller registered and I have a Machine Catalog and Delivery Group made.

I'm more than happy to go back and forth with troubleshooting, if any of you have the time, but I cannot sneakernet my Citrix Receiver logs (which I enabled) or any other logs.

I'm working with Windows Server 2016 in a VMware environment.

Thanks in advance!!!
Michael LPr. SysadminAsked:
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Ajay ChananaMCSE-2003/08|RHCSA| VCP5/6 |vExpert2018Commented:
Could you please check if the below services are added in loacal Administrator group.

NT SERVICE\CitrixClusterService
NT SERVICE\CitrixConfigurationReplication

Add the above and let us know if that  helps.
Michael LPr. SysadminAuthor Commented:
All, I'm embarrassed to say... that the mistake was in the Base URL... It was simply "mysite"

Ajay, would you recommend those accounts be in the built-in Administrator still?

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Ajay ChananaMCSE-2003/08|RHCSA| VCP5/6 |vExpert2018Commented:
Yes its good to add them, so service account have full access on server.
Michael LPr. SysadminAuthor Commented:
A massive oversight.
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