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I Too Experience this situation and it is because contacts share the same phone number.
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I Too Experience this situation and it is because contacts share the same phone number.

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Hello,<br />
<br />
We have a user who syncs their contacts from Outlook 2016 to their iPhone. <br />
<br />
Outlook is pulling all users contact information from Active Directory to populate Outlook contacts.<br />
<br />
When someone or work calls this person the caller ID on the iPhone say it could be &quot;work or 5 others&quot; <br />
<br />
Does anyone know of a fix for this to where it shows only the number of the actual person calling?
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Hello,

We have a user who syncs their contacts from Outlook 2016 to their iPhone. 

Outlook is pulling all users contact information from Active Directory to populate Outlook contacts.

When someone or work calls this person the caller ID on the iPhone say it could be "work or 5 others" 

Does anyone know of a fix for this to where it shows only the number of the actual person calling?

How to stop Active Directory syncing to outlook contacts

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

The iPhone is a smartphone made by Apple Inc. It and the iPad, along with several other mobile devices from Apple, run on the iOS operating system, which has its own topic, as does the iPad for device-specific questions. Native iOS applications are written in Objective-C or in Swift using the Cocoa Touch frameworks or HTML5 compiled with the help of a package manager such as Adobe PhoneGap; a common IDE is Xcode.

iPhone

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Active Directory (AD) is a Microsoft brand for identity-related capabilities. In the on-premises world, Windows Server AD provides a set of identity capabilities and services, and is hugely popular (88% of Fortune 1000 and 95% of enterprises use AD). This topic includes all things Active Directory including DNS, Group Policy, DFS, troubleshooting, ADFS, and all other topics under the Microsoft AD and identity umbrella.