Link to home
Start Free TrialLog in
Avatar of Sujith S
Sujith SFlag for United Arab Emirates

asked on

Google search shows my website as access limited

As i search my company through google it show the below description as
''Your access to this site has been limited. Your access to this service has been temporarily limited. Please try again in a few minutes. (HTTP response code 503). Reason: Manual block by administrator. Important note for site admins: If you are the administrator of this website note that your access has been limited because ...'' please check this issue immediately
Capture.JPG
Avatar of Hello There
Hello There

If you aren't administrator, contact one.
If you are, try to clear the blocked IPs list. It might fix the issue.

What plugins do you use? Usually plugins cause this. Try to disable them all. Especially security plugins!
Avatar of Sujith S

ASKER

wordfence
That's it! Specifically this one makes a lot of troubles. Is it possible to disable this plugin?
If not, check Wordfence settings - blocked IP list, clear cache...

From another discussion:
Received the following response from Wordfence which seems to be specific to Bluehost. Followed their recommendations and it worked so wanted to share with others:

Very sorry to hear you are experiencing this issue. Are you with Bluehost? We have since back in December seen some issues on Bluehost because they install something called Endurance cache and some version of this cache is too aggressive and will actually cache the Wordfence blocked page and then serve it to every visitor to the site. This is why it doesn’t change when you deactivate Wordfence. It’s not actually Wordfence that is serving the page, it’s the cache. We believe that it is one of the early versions of Endurance cache that is faulty, but it seems like on many sites it has not been upgraded to newer versions.

The easiest way to solve this may be to contact Bluehost and ask them to remove the faulting Endurance Cache from your website. If you want to try disabling it yourself you can:

1. Look in wp-content/mu-plugins and delete the endurance cache plugins from there
2. Check your .htaccess and manually remove any trace of the Endurance cache

More here.
ASKER CERTIFIED SOLUTION
Avatar of David Favor
David Favor
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial