Windows update not working

Hello,  never had any issues with windows update on my win7 machine, but today when i run it i get a red X and it wont show anything like the update history etc, i tried using the ms win update troubleshooter (link below)


https://support.microsoft.com/en-gb/help/4027322/windows-update-troubleshooter

And selecting 'Background intelligent transfer service it shows up 'problems installing recent updates'

Any ideas on how i might get it back to working?
BenbobenAsked:
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RaminConnect With a Mentor Technical AdvisorCommented:
Below issues can be the cause such a problem:

•Bad Internet connection - Check with Windows Troubleshooter
•Microsoft's Servers are down - Wait for a few hours and retest
•You have a firewall installed - Disable Antivirus and firewall then Retest
•You're using a proxy server - Check if you are using a proxy server
•There is a problem with your network settings - Run the Network Troubleshooter

Note: Before making any serious changes to your system you should wait for a few days to see if the error goes away on its own.

                                               * * * * *

Download and Run this tool to fix Windows updates error for Windows 7:
https://support.microsoft.com/en-us/help/947821/fix-windows-update-errors-by-using-the-dism-or-system-update-readiness-tool
 
                                               * * * * *

Click Start
 Type: cmd
 Right click on cmd in start menu and select 'Run as Administrator'
 Type: net stop wuauserv
 Hit Enter
 Type: ren c:\windows\SoftwareDistribution softwaredistribution.old
 Hit Enter
 Type: net start wuauserv
 Hit Enter
 Type: exit
 Hit Enter

                                                * * * * *

Reset Windows Update components
https://support.microsoft.com/en-us/help/971058/how-do-i-reset-windows-update-components
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BenbobenAuthor Commented:
Hi Ramin, many thanks, i tried disabling antivirus but no difference then i tried the rename idea, and restarted wuauserv, and success it spent a long time searching for updates then identified one only to install, the history seems to have gone, but it looks like its back to working ! thanks for the comprehensive ideas .. :)
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BenbobenAuthor Commented:
Thanks, got me back to updates working !
1
 
RaminTechnical AdvisorCommented:
You're welcome and I'm glad I could assist you.
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