Hello and Good Morning Everyone,
I wish to help my fiancee with a technical issue surrounding her iPhone 5S. Basically, she is losing connection both online and offline regardless of the app being utilized. For example, if she logs into the home page of Facebook, the iPhone 5S will drop its connection or close and go straight back to the passcode screen. If she tries to play games offline, the iPhone 5S does the exact thing by closing whatever is open and going back to the passcode screen. This technical issue must be inherent to the iPhone 5S because it is not observed within the laptop or the tablet.
After seeing this, I am completely stumped and don't know what to do with respect to troubleshooting strategies. Any shared feedback which can possibly lead to resolution of this concern will be deeply appreciated. In the meantime, I look forward to reviewing everyone shared thoughts and insights as they relate to this technical concern surrounding the iPhone 5S.