<div>
Pete, I did see that and made sure the authenticated users had permissions. &nbsp;Jason the error code is &nbsp;(0x801901B8) not 0x80190193. &nbsp;Thanks for responding.
</div>


<div>
Hi,<br />
<br />
Try to restart following services: &nbsp;&quot;Microsoft Exchange File Distribution&quot; and &quot;Microsoft Exchange System Attendant&quot;.<br />
<br />
Please run the following command:<br />
<br />
Get-GlobalAddressList | Update-GlobalAddressList.<br />
<br />
After close outlook, try again to download the OAB. Do you have the same error?<br />
<br />
Regards<br />
Valentina
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<div>
The commands bombed out. &nbsp;Did I type them incorrectly?<a href="https://filedb.experts-exchange.com/incoming/2017/12_w49/1214094/Exchange-commands.pdf" target="_blank" class="file-inline" title="Suggested commands to run (13 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Exchange-commands.pdf</a>
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Exchange-commands.pdf

<div>
When I try typing the update command alone it asks me for an identity:?
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<div>
Hi,<br />
<br />
You typed correctly, I checked the screenshot.<br />
<br />
Try to update the offline address book too with the following command:<br />
<br />
Get-OfflineAddressBook | Update-OfflineAddressBook<br />
<br />
Regards<br />
Valentina
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<div>
That command worked. &nbsp; &nbsp;Should I now restart the services and logoff of outlook and then back on and try again?
</div>


<div>
Hi,<br />
<br />
Yes please and check if you have the same error.<br />
<br />
Regards<br />
Valentina
</div>


<div>
Same error, here is my selection and then the error. &nbsp;Thanks!<br />
<a href="https://filedb.experts-exchange.com/incoming/2017/12_w49/1214096/Outlook1.pdf" target="_blank" class="file-inline" title="Outlook1.pdf (9 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Outlook1.pdf</a><br />
<a href="https://filedb.experts-exchange.com/incoming/2017/12_w49/1214097/Outlook2.pdf" target="_blank" class="file-inline" title="Outlook2.pdf (9 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Outlook2.pdf</a>
</div>


Outlook2.pdf

Outlook1.pdf

<div>
Did you happen to attempt configuring an HTTP redirect to HTTPS for OWA recently? &nbsp;It may be a permissions issue. &nbsp;Check the permissions of this file:<br />
<br />
C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\OA<wbr />B\web.conf<wbr />ig<br />
<br />
Ensure that Authenticated Users have Read and Execute then reset IIS.
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<div>
Thanks, I have already checked that but didn't reset IIS. &nbsp;Will try that now.
</div>


<div>
Sorry, still getting the same error.
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<div>
On another note, i have an old exchange 2003 server that has been decommissioned but is showing up on the exchange management console under Server configuration. &nbsp;how do i remove it?
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<div>
No more replies from the author, the issue seems to be solved
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<div>
<div class="content wysiwyg-content">
When users try to download the address book we get the following error code: &nbsp;! Task 'username@yourdomain.org' reported error (0x801901B8) : 'The operation failed.'
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When users try to download the address book we get the following error code:  ! Task 'username@yourdomain.org' reported error (0x801901B8) : 'The operation failed.'

Exchange OAB not updating

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.