bleypoldt
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Alignment Page Not Detected
I have an HP Photosmart D110 printer. Recently I put in a new black ink cartridge, printed an alignment page, then placed the printed alignment page face down on the scanner. The printer came back with a message stating it could not detect the alignment page. I have installed hundreds of cartridges without a problem until now. Could it have anything to do with the type of paper I'm using?
ASKER
Yes, I can scan other documents just fine.
personally, i would not care
but if you want to look up what's wrong, here the steps to try : https://support.hp.com/us-en/document/c02715258
and the alignment page looks normal ?
but if you want to look up what's wrong, here the steps to try : https://support.hp.com/us-en/document/c02715258
and the alignment page looks normal ?
ASKER
Yes, the alignment page looks fine. I will try the HP support site you mentioned, and will get back to you.
Thanks,
Bruce
Thanks,
Bruce
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ASKER
The other solutions offered did not solve my problem.
you can scan from paint>File>import from scanner