We had email account
Say: for User A
Email address: email@example.com
Now i have added alias email address for User say "firstname.lastname@example.org and set it as primary email address.
I have transferred "email@example.com" email address to "User B" whose display name is same as user A.
Now users who have been emailing "firstname.lastname@example.org" from outlook, if they email "email@example.com", it goes to ""firstname.lastname@example.org". I tried deleting email address from autocomplete from one of user's outlook which fixed the issue for that particular user. So, i know it is causing by cached email address/autocomplete in outlook.
My question is,.. is there a way we can resolve this issue with out clearing autocomplete email address from each user's outlook. ????????