asked on Exchange Management Console Initialization Failed
Let me give you a little background. Most of my professional career has been spent as one of the Active Directory guys in very large corporate environments. Those IT departments are very compartmentalized. There's an AD team, a networking group, a SharePoint team, a Exchange team, etc. Now I'm the sole IT guy in a small firm. Prior to this my experience with Exchange is I knew how to spell it (and sometimes I got that wrong).
Just ahead to yesterday. I'm four days into my first week here and I notice there are problems with the domain trust. Secondary DNS zone transfers weren't working properly, there is an orphaned Site in AD with an orphaned DC that's been offline since 2016, time sync was misconfigured, etc. I spent most of yesterday cleaning up the AD problems. Prior to this the Exchange Management Console on the Exchange 2010 server was functioning fine. Now it's throwing the following error:
In this environment Exchange 2010 on Server 2008 R2 SP1 is running on a 2012 Hyper-V host. Any help would be greatly appreciated!
Just ahead to yesterday. I'm four days into my first week here and I notice there are problems with the domain trust. Secondary DNS zone transfers weren't working properly, there is an orphaned Site in AD with an orphaned DC that's been offline since 2016, time sync was misconfigured, etc. I spent most of yesterday cleaning up the AD problems. Prior to this the Exchange Management Console on the Exchange 2010 server was functioning fine. Now it's throwing the following error:
Initialization failed
The following error occurred while searching for the on-premises Exchange server:
[server FQDN] Connecting to remote server failed with the following error message:
The WinRM client cannot process the request. The WinRM client tried to use Kerberos
authentication mechanism, but the destination computer (server FQDN:80)
returned an 'access denied' error. Change the configuration to allow Kerberos authentication
mechanism to be used or specify one of the authentication mechanisms supported by the
server. To use Kerberos, specify the local computer name as the remote destination. Also
verify that the client computer and the destination computer are joined to a domain. To use
Basic, specify the local computer name as the remote destination, specify Basic
authentication and provide user name and password. Possible authentication mechanisms
reported by server: For more information, see the about_Remote_Troubleshooti
topic. It was running the command 'Discover-ExchangeServer -UseWIA $true -SuppressError
$true -CurrentVersion 'Version 14.3 (Build 123.4)''.
The following error occurred while searching for the on-premises Exchange server:
[server FQDN] Connecting to remote server failed with the following error message:
The WinRM client cannot process the request. The WinRM client tried to use Kerberos
authentication mechanism, but the destination computer (server FQDN:80)
returned an 'access denied' error. Change the configuration to allow Kerberos authentication
mechanism to be used or specify one of the authentication mechanisms supported by the
server. To use Kerberos, specify the local computer name as the remote destination. Also
verify that the client computer and the destination computer are joined to a domain. To use
Basic, specify the local computer name as the remote destination, specify Basic
authentication and provide user name and password. Possible authentication mechanisms
reported by server: For more information, see the about_Remote_Troubleshooti
topic. It was running the command 'Discover-ExchangeServer -UseWIA $true -SuppressError
$true -CurrentVersion 'Version 14.3 (Build 123.4)''.
In this environment Exchange 2010 on Server 2008 R2 SP1 is running on a 2012 Hyper-V host. Any help would be greatly appreciated!
ExchangeWindows Server 2008
Last Comment
Zaheer Iqbal
As part of your cleanup look back at what you have removed from AD and if the changes you have made may have caused this issue, just to rule that out first.
Also check the WinRM service is running on the Exchange server you are trying to connect to.
The FQDN what is that connecting to is that the FQDN of the exchange server ?
ASKER
Thanks for chiming in Zaheer. I'll answer them in order.
1. I have no idea why it was setup this way but we're running two separate domains. One (call it DOM1.local) has only the Exchange server and two DC's. The other (call it DOM2.local) contains all the rest of our application servers as well as three 2012 Hyper-V hosts. There's a two-way transitive trust between the two domains. The domain cleanup I performed yesterday was strictly on DOM2.local. The only change I made to DOM1.local where the Exchange server lives is fixed the domain time source so it pointed to a NIST and a USNO servers.
2. The WinRM is running on the Exchange server and I'm RDP into that server running the EMC.
3. Yes, the FQDN is the Exchange server I'm trying to connect to.[/list]
1. I have no idea why it was setup this way but we're running two separate domains. One (call it DOM1.local) has only the Exchange server and two DC's. The other (call it DOM2.local) contains all the rest of our application servers as well as three 2012 Hyper-V hosts. There's a two-way transitive trust between the two domains. The domain cleanup I performed yesterday was strictly on DOM2.local. The only change I made to DOM1.local where the Exchange server lives is fixed the domain time source so it pointed to a NIST and a USNO servers.
2. The WinRM is running on the Exchange server and I'm RDP into that server running the EMC.
3. Yes, the FQDN is the Exchange server I'm trying to connect to.[/list]
Can you see if WinRM is working follow below;
https://docs.microsoft.com/en-us/powershell/module/microsoft.wsman.management/test-wsman?view=powershell-5.1
https://docs.microsoft.com/en-us/powershell/module/microsoft.wsman.management/test-wsman?view=powershell-5.1
Was there a timing issue ? at all on the domain.
Can you restart the Exchange server(s)?
Can you restart the Exchange server(s)?
ASKER
The following is the result:
There was a sub 5 minute time drift on the domain Exchange exists in because the PDC wasn't pointed to an external time source. I can restart the Exchange server after hours but since I'm so in the dark concerning the cause of this problem I wasn't confident a simple reboot would solve the problem.
I forgot there's an EMC installed on my Windows 10 workstation. I'm not sure if it helps but when I launch the EMC from there while logged in as a Domain Admin in the domain Exchange exists, I get the following error:
I should note that W3SVC is running and the Exchange server is at least still sending and receiving emails.
PS C:\> Test-WSMan -Authentication default
wsmid : http://schemas.dmtf.org/wbem/wsman/identity/1/wsmanidentity.xsd
ProtocolVersion : http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd
ProductVendor : Microsoft Corporation
ProductVersion : OS: 6.2.9200 SP: 0.0 Stack: 3.0
wsmid : http://schemas.dmtf.org/wbem/wsman/identity/1/wsmanidentity.xsd
ProtocolVersion : http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd
ProductVendor : Microsoft Corporation
ProductVersion : OS: 6.2.9200 SP: 0.0 Stack: 3.0
There was a sub 5 minute time drift on the domain Exchange exists in because the PDC wasn't pointed to an external time source. I can restart the Exchange server after hours but since I'm so in the dark concerning the cause of this problem I wasn't confident a simple reboot would solve the problem.
I forgot there's an EMC installed on my Windows 10 workstation. I'm not sure if it helps but when I launch the EMC from there while logged in as a Domain Admin in the domain Exchange exists, I get the following error:
Initialization failed
The following error occurred while searching for the on-premises Exchange server:
The World Wide Web Publishing Service (W3SVC) isn't running on any Exchange servers in the site. If you want to connect to Remote
PowerShell, this service must be running. Make sure that the W3SVC is running on at least one Exchange server.
The following error occurred while searching for the on-premises Exchange server:
The World Wide Web Publishing Service (W3SVC) isn't running on any Exchange servers in the site. If you want to connect to Remote
PowerShell, this service must be running. Make sure that the W3SVC is running on at least one Exchange server.
I should note that W3SVC is running and the Exchange server is at least still sending and receiving emails.
Very strange indeed. i would try and the give the server a restart and see if that helps.
Hi,
We used to see this error periodically in exchange environment. Simply start>>run>>cmd>>iisreset
Most of the times this worked for me.
We used to see this error periodically in exchange environment. Simply start>>run>>cmd>>iisreset
Most of the times this worked for me.
ASKER
Thanks Radhakrishnan. IIS restarted successfully but I'm still getting the same errors on both the EMC on the Exchange server as well as the EMC on my workstation. Unless someone else has alternative suggestions I'll have to try a reboot as Zaheer proposed.
Hi,
""There was a sub 5 minute time drift on the domain Exchange exists in because the PDC wasn't pointed to an external time source. I can restart the Exchange server after hours but since I'm so in the dark concerning the cause of this problem I wasn't confident a simple reboot would solve the problem."
You need to fix the time sync issue first, i believe the server is getting the time from BIOS? if so, you need to configure it to contact and get the time from PDC.
What's the output of the below commands?
w32tm /query /configuration
and
w32tm /query /status
""There was a sub 5 minute time drift on the domain Exchange exists in because the PDC wasn't pointed to an external time source. I can restart the Exchange server after hours but since I'm so in the dark concerning the cause of this problem I wasn't confident a simple reboot would solve the problem."
You need to fix the time sync issue first, i believe the server is getting the time from BIOS? if so, you need to configure it to contact and get the time from PDC.
What's the output of the below commands?
w32tm /query /configuration
and
w32tm /query /status
ASKER
I resolved the time drift yesterday. The below command was run on the PDC where the Exchange server resides and the computer in the command is a US government time server.
The following command was run from the Exchange server itself:
C:\Windows\system32>w32tm /stripchart /computer:time-a-g.nist.go
Tracking time-a-g.nist.gov [129.6.15.28:123].
Collecting 4 samples.
The current time is 12/8/2017 12:45:05 PM.
12:45:05, +00.0028935s
12:45:07, -00.0007626s
12:45:09, -00.0000648s
12:45:11, -00.0012664s
Tracking time-a-g.nist.gov [129.6.15.28:123].
Collecting 4 samples.
The current time is 12/8/2017 12:45:05 PM.
12:45:05, +00.0028935s
12:45:07, -00.0007626s
12:45:09, -00.0000648s
12:45:11, -00.0012664s
The following command was run from the Exchange server itself:
C:\Windows\system32>w32tm /stripchart /computer:time-a-g.nist.go
Tracking time-a-g.nist.gov [129.6.15.28:123].
Collecting 4 samples.
The current time is 12/8/2017 12:51:00 PM.
12:51:00, +00.0021574s
12:51:02, +00.0013943s
12:51:04, -00.0042171s
12:51:06, -00.0122039s
Tracking time-a-g.nist.gov [129.6.15.28:123].
Collecting 4 samples.
The current time is 12/8/2017 12:51:00 PM.
12:51:00, +00.0021574s
12:51:02, +00.0013943s
12:51:04, -00.0042171s
12:51:06, -00.0122039s
ASKER
I just completed a reboot with no success. The EMC is still showing the same WinRM / Kerberos / Access Denied error. I could really use a hand resolving this issue.
Can you install EMC on your computer and try to connect to the Exchange servers ?
ASKER
Morning Zaheer. I actually have EMC installed on my workstation and it's giving the following error:
I will give the Kerberos solution a try. Thanks for the link!
Initialization failed
The following error occurred while searching for the on-premises Exchange server:
The World Wide Web Publishing Service (W3SVC) isn't running on any Exchange servers in the site. If you want to connect to Remote
PowerShell, this service must be running. Make sure that the W3SVC is running on at least one Exchange server.
The following error occurred while searching for the on-premises Exchange server:
The World Wide Web Publishing Service (W3SVC) isn't running on any Exchange servers in the site. If you want to connect to Remote
PowerShell, this service must be running. Make sure that the W3SVC is running on at least one Exchange server.
I will give the Kerberos solution a try. Thanks for the link!
Hi,
Is all the exchange related services started? also, any appool showing stopped?
Is all the exchange related services started? also, any appool showing stopped?
ASKER
After looking at that TechNet Kerberos fix I realized I actually tried that about mid last week. I gave it another try with the same result: no change in the error EMC is displaying and continued initialization failure.
Hi Radhakrishnan. It looks like all the Exchange services are started with the exception of Microsoft Exchange Monitoring and Microsoft Exchange Server Extension for Windows Server Backup. As for the appool showing stopped, could you elaborate on how to check that? Below is the list of services and their status:
Hi Radhakrishnan. It looks like all the Exchange services are started with the exception of Microsoft Exchange Monitoring and Microsoft Exchange Server Extension for Windows Server Backup. As for the appool showing stopped, could you elaborate on how to check that? Below is the list of services and their status:
Status Name DisplayName
------ ---- -----------
Stopped Acronis VSS Pro... Acronis VSS Provider
Stopped AcronisActivePr... Acronis Active Protection Service
Running AcronisAgent Acronis Remote Agent Service
Running AcrSch2Svc Acronis Scheduler2 Service
Running AeLookupSvc Application Experience
Stopped ALG Application Layer Gateway Service
Running AppHostSvc Application Host Helper Service
Stopped AppIDSvc Application Identity
Running Appinfo Application Information
Stopped AppMgmt Application Management
Running ARSM Acronis Removable Storage Managemen...
Stopped aspnet_state ASP.NET State Service
Stopped AudioEndpointBu... Windows Audio Endpoint Builder
Stopped AudioSrv Windows Audio
Running BFE Base Filtering Engine
Stopped BITS Background Intelligent Transfer Ser...
Stopped Browser Computer Browser
Running CertPropSvc Certificate Propagation
Stopped clr_optimizatio... Microsoft .NET Framework NGEN v2.0....
Stopped clr_optimizatio... Microsoft .NET Framework NGEN v2.0....
Stopped clr_optimizatio... Microsoft .NET Framework NGEN v4.0....
Stopped clr_optimizatio... Microsoft .NET Framework NGEN v4.0....
Stopped COMSysApp COM+ System Application
Running CryptSvc Cryptographic Services
Running DcomLaunch DCOM Server Process Launcher
Stopped defragsvc Disk Defragmenter
Stopped dgggaox {5150918D-AF2C-4F28-A1ED-5
Running Dhcp DHCP Client
Running DiagTrack Diagnostics Tracking Service
Running Dnscache DNS Client
Stopped DNTUS26 DameWare NT Utilities 2.6
Stopped dot3svc Wired AutoConfig
Running DPS Diagnostic Policy Service
Stopped dwmrcs DameWare Mini Remote Control
Stopped EapHost Extensible Authentication Protocol
Stopped EFS Encrypting File System (EFS)
Running eventlog Windows Event Log
Running EventSystem COM+ Event System
Stopped FCRegSvc Microsoft Fibre Channel Platform Re...
Stopped fdPHost Function Discovery Provider Host
Stopped FDResPub Function Discovery Resource Publica...
Running FontCache Windows Font Cache Service
Stopped FontCache3.0.0.0 Windows Presentation Foundation Fon...
Running gpsvc Group Policy Client
Stopped gupdate Google Update Service (gupdate)
Stopped gupdatem Google Update Service (gupdatem)
Stopped hidserv Human Interface Device Access
Stopped hkmsvc Health Key and Certificate Management
Stopped idsvc Windows CardSpace
Stopped IEEtwCollectorS... Internet Explorer ETW Collector Ser...
Running IISADMIN IIS Admin Service
Running IKEEXT IKE and AuthIP IPsec Keying Modules
Stopped IPBusEnum PnP-X IP Bus Enumerator
Running iphlpsvc IP Helper
Running KeyIso CNG Key Isolation
Stopped KtmRm KtmRm for Distributed Transaction C...
Running LanmanServer Server
Running LanmanWorkstation Workstation
Stopped lltdsvc Link-Layer Topology Discovery Mapper
Running lmhosts TCP/IP NetBIOS Helper
Stopped LMIGuardianSvc LMIGuardianSvc
Stopped MMCSS Multimedia Class Scheduler
Running MMS Acronis Managed Machine Service
Running MpsSvc Windows Firewall
Running MSDTC Distributed Transaction Coordinator
Running MSExchangeAB Microsoft Exchange Address Book
Running MSExchangeADTop... Microsoft Exchange Active Directory...
Running MSExchangeAntis... Microsoft Exchange Anti-spam Update
Running MSExchangeEdgeSync Microsoft Exchange EdgeSync
Running MSExchangeFBA Microsoft Exchange Forms-Based Auth...
Running MSExchangeFDS Microsoft Exchange File Distribution
Running MSExchangeImap4 Microsoft Exchange IMAP4
Running MSExchangeIS Microsoft Exchange Information Store
Running MSExchangeMailb... Microsoft Exchange Mailbox Assistants
Running MSExchangeMailb... Microsoft Exchange Mailbox Replication
Running MSExchangeMailS... Microsoft Exchange Mail Submission
Stopped MSExchangeMonit... Microsoft Exchange Monitoring
Running MSExchangePop3 Microsoft Exchange POP3
Running MSExchangeProte... Microsoft Exchange Protected Servic...
Running MSExchangeRepl Microsoft Exchange Replication
Running MSExchangeRPC Microsoft Exchange RPC Client Access
Running MSExchangeSA Microsoft Exchange System Attendant
Running MSExchangeSearch Microsoft Exchange Search Indexer
Running MSExchangeServi... Microsoft Exchange Service Host
Running MSExchangeThrot... Microsoft Exchange Throttling
Running MSExchangeTrans... Microsoft Exchange Transport
Running MSExchangeTrans... Microsoft Exchange Transport Log Se...
Running msftesql-Exchange Microsoft Search (Exchange)
Running MSiSCSI Microsoft iSCSI Initiator Service
Stopped msiserver Windows Installer
Stopped napagent Network Access Protection Agent
Running Netlogon Netlogon
Running Netman Network Connections
Stopped NetMsmqActivator Net.Msmq Listener Adapter
Running NetPipeActivator Net.Pipe Listener Adapter
Running netprofm Network List Service
Running NetTcpActivator Net.Tcp Listener Adapter
Running NetTcpPortSharing Net.Tcp Port Sharing Service
Running NlaSvc Network Location Awareness
Running nscp NSClient++ (x64)
Running nsi Network Store Interface Service
Stopped PerfHost Performance Counter DLL Host
Stopped pla Performance Logs & Alerts
Running PlugPlay Plug and Play
Running PolicyAgent IPsec Policy Agent
Running Power Power
Running ProfSvc User Profile Service
Stopped ProtectedStorage Protected Storage
Stopped RasAuto Remote Access Auto Connection Manager
Stopped RasMan Remote Access Connection Manager
Stopped RemoteAccess Routing and Remote Access
Running RemoteRegistry Remote Registry
Running RpcEptMapper RPC Endpoint Mapper
Stopped RPCHTTPLBS RPC/HTTP Load Balancing Service
Stopped RpcLocator Remote Procedure Call (RPC) Locator
Running RpcSs Remote Procedure Call (RPC)
Stopped RSoPProv Resultant Set of Policy Provider
Stopped sacsvr Special Administration Console Helper
Running SamSs Security Accounts Manager
Running SAVAdminService Sophos Anti-Virus status reporter
Running SAVService Sophos Anti-Virus
Stopped SCardSvr Smart Card
Running Schedule Task Scheduler
Stopped SCPolicySvc Smart Card Removal Policy
Stopped sdmdvwnq {ED85B23D-915C-4309-B6CE-1
Stopped seclogon Secondary Logon
Running SENS System Event Notification Service
Running SessionEnv Remote Desktop Configuration
Running ShadowProtectSvc ShadowProtect Service
Stopped SharedAccess Internet Connection Sharing (ICS)
Running ShellHWDetection Shell Hardware Detection
Stopped SNMPTRAP SNMP Trap
Running Sophos Agent Sophos Agent
Running Sophos AutoUpda... Sophos AutoUpdate Service
Running Sophos Message ... Sophos Message Router
Running Sophos Web Cont... Sophos Web Control Service
Running sophossps Sophos System Protection Service
Running Spooler Print Spooler
Stopped sppsvc Software Protection
Stopped sppuinotify SPP Notification Service
Stopped SSDPSRV SSDP Discovery
Stopped SstpSvc Secure Socket Tunneling Protocol Se...
Running stc_raw_agent StorageCraft Raw Agent
Stopped StorageCraft Im... StorageCraft ImageReady
Running swi_service Sophos Web Intelligence Service
Stopped swi_update_64 Sophos Web Intelligence Update
Stopped swprv Microsoft Software Shadow Copy Prov...
Stopped TapiSrv Telephony
Running TermService Remote Desktop Services
Stopped THREADORDER Thread Ordering Server
Stopped Tib Mounter Ser... Tib Mounter Service
Running TrkWks Distributed Link Tracking Client
Stopped TrustedInstaller Windows Modules Installer
Stopped UI0Detect Interactive Services Detection
Running UmRdpService Remote Desktop Services UserMode Po...
Stopped upnphost UPnP Device Host
Running UxSms Desktop Window Manager Session Manager
Stopped VaultSvc Credential Manager
Stopped vds Virtual Disk
Running vmicheartbeat Hyper-V Heartbeat Service
Running vmickvpexchange Hyper-V Data Exchange Service
Running vmicshutdown Hyper-V Guest Shutdown Service
Running vmictimesync Hyper-V Time Synchronization Service
Running vmicvss Hyper-V Volume Shadow Copy Requestor
Stopped vmssrf {E96E96DD-F635-46CA-8323-F
Running VSNAPVSS StorageCraft Shadow Copy Provider
Stopped VSS Volume Shadow Copy
Running W32Time Windows Time
Running W3SVC World Wide Web Publishing Service
Running WAS Windows Process Activation Service
Stopped wbengine Block Level Backup Engine Service
Stopped WcsPlugInService Windows Color System
Stopped WdiServiceHost Diagnostic Service Host
Stopped WdiSystemHost Diagnostic System Host
Stopped Wecsvc Windows Event Collector
Stopped wercplsupport Problem Reports and Solutions Contr...
Stopped WerSvc Windows Error Reporting Service
Stopped wftnfnl {C90466E7-9F4B-47A8-8457-3
Stopped WinHttpAutoProx... WinHTTP Web Proxy Auto-Discovery Se...
Running Winmgmt Windows Management Instrumentation
Running WinRM Windows Remote Management (WS-Manag...
Stopped wmiApSrv WMI Performance Adapter
Stopped WPDBusEnum Portable Device Enumerator Service
Running wqserver_service WatchGuard Quarantine Server
Stopped wsbexchange Microsoft Exchange Server Extension...
Running wuauserv Windows Update
Stopped wudfsvc Windows Driver Foundation - User-mo...
Stopped xlmmcghpl {E03D8656-7EAC-489D-80AA-7
------ ---- -----------
Stopped Acronis VSS Pro... Acronis VSS Provider
Stopped AcronisActivePr... Acronis Active Protection Service
Running AcronisAgent Acronis Remote Agent Service
Running AcrSch2Svc Acronis Scheduler2 Service
Running AeLookupSvc Application Experience
Stopped ALG Application Layer Gateway Service
Running AppHostSvc Application Host Helper Service
Stopped AppIDSvc Application Identity
Running Appinfo Application Information
Stopped AppMgmt Application Management
Running ARSM Acronis Removable Storage Managemen...
Stopped aspnet_state ASP.NET State Service
Stopped AudioEndpointBu... Windows Audio Endpoint Builder
Stopped AudioSrv Windows Audio
Running BFE Base Filtering Engine
Stopped BITS Background Intelligent Transfer Ser...
Stopped Browser Computer Browser
Running CertPropSvc Certificate Propagation
Stopped clr_optimizatio... Microsoft .NET Framework NGEN v2.0....
Stopped clr_optimizatio... Microsoft .NET Framework NGEN v2.0....
Stopped clr_optimizatio... Microsoft .NET Framework NGEN v4.0....
Stopped clr_optimizatio... Microsoft .NET Framework NGEN v4.0....
Stopped COMSysApp COM+ System Application
Running CryptSvc Cryptographic Services
Running DcomLaunch DCOM Server Process Launcher
Stopped defragsvc Disk Defragmenter
Stopped dgggaox {5150918D-AF2C-4F28-A1ED-5
Running Dhcp DHCP Client
Running DiagTrack Diagnostics Tracking Service
Running Dnscache DNS Client
Stopped DNTUS26 DameWare NT Utilities 2.6
Stopped dot3svc Wired AutoConfig
Running DPS Diagnostic Policy Service
Stopped dwmrcs DameWare Mini Remote Control
Stopped EapHost Extensible Authentication Protocol
Stopped EFS Encrypting File System (EFS)
Running eventlog Windows Event Log
Running EventSystem COM+ Event System
Stopped FCRegSvc Microsoft Fibre Channel Platform Re...
Stopped fdPHost Function Discovery Provider Host
Stopped FDResPub Function Discovery Resource Publica...
Running FontCache Windows Font Cache Service
Stopped FontCache3.0.0.0 Windows Presentation Foundation Fon...
Running gpsvc Group Policy Client
Stopped gupdate Google Update Service (gupdate)
Stopped gupdatem Google Update Service (gupdatem)
Stopped hidserv Human Interface Device Access
Stopped hkmsvc Health Key and Certificate Management
Stopped idsvc Windows CardSpace
Stopped IEEtwCollectorS... Internet Explorer ETW Collector Ser...
Running IISADMIN IIS Admin Service
Running IKEEXT IKE and AuthIP IPsec Keying Modules
Stopped IPBusEnum PnP-X IP Bus Enumerator
Running iphlpsvc IP Helper
Running KeyIso CNG Key Isolation
Stopped KtmRm KtmRm for Distributed Transaction C...
Running LanmanServer Server
Running LanmanWorkstation Workstation
Stopped lltdsvc Link-Layer Topology Discovery Mapper
Running lmhosts TCP/IP NetBIOS Helper
Stopped LMIGuardianSvc LMIGuardianSvc
Stopped MMCSS Multimedia Class Scheduler
Running MMS Acronis Managed Machine Service
Running MpsSvc Windows Firewall
Running MSDTC Distributed Transaction Coordinator
Running MSExchangeAB Microsoft Exchange Address Book
Running MSExchangeADTop... Microsoft Exchange Active Directory...
Running MSExchangeAntis... Microsoft Exchange Anti-spam Update
Running MSExchangeEdgeSync Microsoft Exchange EdgeSync
Running MSExchangeFBA Microsoft Exchange Forms-Based Auth...
Running MSExchangeFDS Microsoft Exchange File Distribution
Running MSExchangeImap4 Microsoft Exchange IMAP4
Running MSExchangeIS Microsoft Exchange Information Store
Running MSExchangeMailb... Microsoft Exchange Mailbox Assistants
Running MSExchangeMailb... Microsoft Exchange Mailbox Replication
Running MSExchangeMailS... Microsoft Exchange Mail Submission
Stopped MSExchangeMonit... Microsoft Exchange Monitoring
Running MSExchangePop3 Microsoft Exchange POP3
Running MSExchangeProte... Microsoft Exchange Protected Servic...
Running MSExchangeRepl Microsoft Exchange Replication
Running MSExchangeRPC Microsoft Exchange RPC Client Access
Running MSExchangeSA Microsoft Exchange System Attendant
Running MSExchangeSearch Microsoft Exchange Search Indexer
Running MSExchangeServi... Microsoft Exchange Service Host
Running MSExchangeThrot... Microsoft Exchange Throttling
Running MSExchangeTrans... Microsoft Exchange Transport
Running MSExchangeTrans... Microsoft Exchange Transport Log Se...
Running msftesql-Exchange Microsoft Search (Exchange)
Running MSiSCSI Microsoft iSCSI Initiator Service
Stopped msiserver Windows Installer
Stopped napagent Network Access Protection Agent
Running Netlogon Netlogon
Running Netman Network Connections
Stopped NetMsmqActivator Net.Msmq Listener Adapter
Running NetPipeActivator Net.Pipe Listener Adapter
Running netprofm Network List Service
Running NetTcpActivator Net.Tcp Listener Adapter
Running NetTcpPortSharing Net.Tcp Port Sharing Service
Running NlaSvc Network Location Awareness
Running nscp NSClient++ (x64)
Running nsi Network Store Interface Service
Stopped PerfHost Performance Counter DLL Host
Stopped pla Performance Logs & Alerts
Running PlugPlay Plug and Play
Running PolicyAgent IPsec Policy Agent
Running Power Power
Running ProfSvc User Profile Service
Stopped ProtectedStorage Protected Storage
Stopped RasAuto Remote Access Auto Connection Manager
Stopped RasMan Remote Access Connection Manager
Stopped RemoteAccess Routing and Remote Access
Running RemoteRegistry Remote Registry
Running RpcEptMapper RPC Endpoint Mapper
Stopped RPCHTTPLBS RPC/HTTP Load Balancing Service
Stopped RpcLocator Remote Procedure Call (RPC) Locator
Running RpcSs Remote Procedure Call (RPC)
Stopped RSoPProv Resultant Set of Policy Provider
Stopped sacsvr Special Administration Console Helper
Running SamSs Security Accounts Manager
Running SAVAdminService Sophos Anti-Virus status reporter
Running SAVService Sophos Anti-Virus
Stopped SCardSvr Smart Card
Running Schedule Task Scheduler
Stopped SCPolicySvc Smart Card Removal Policy
Stopped sdmdvwnq {ED85B23D-915C-4309-B6CE-1
Stopped seclogon Secondary Logon
Running SENS System Event Notification Service
Running SessionEnv Remote Desktop Configuration
Running ShadowProtectSvc ShadowProtect Service
Stopped SharedAccess Internet Connection Sharing (ICS)
Running ShellHWDetection Shell Hardware Detection
Stopped SNMPTRAP SNMP Trap
Running Sophos Agent Sophos Agent
Running Sophos AutoUpda... Sophos AutoUpdate Service
Running Sophos Message ... Sophos Message Router
Running Sophos Web Cont... Sophos Web Control Service
Running sophossps Sophos System Protection Service
Running Spooler Print Spooler
Stopped sppsvc Software Protection
Stopped sppuinotify SPP Notification Service
Stopped SSDPSRV SSDP Discovery
Stopped SstpSvc Secure Socket Tunneling Protocol Se...
Running stc_raw_agent StorageCraft Raw Agent
Stopped StorageCraft Im... StorageCraft ImageReady
Running swi_service Sophos Web Intelligence Service
Stopped swi_update_64 Sophos Web Intelligence Update
Stopped swprv Microsoft Software Shadow Copy Prov...
Stopped TapiSrv Telephony
Running TermService Remote Desktop Services
Stopped THREADORDER Thread Ordering Server
Stopped Tib Mounter Ser... Tib Mounter Service
Running TrkWks Distributed Link Tracking Client
Stopped TrustedInstaller Windows Modules Installer
Stopped UI0Detect Interactive Services Detection
Running UmRdpService Remote Desktop Services UserMode Po...
Stopped upnphost UPnP Device Host
Running UxSms Desktop Window Manager Session Manager
Stopped VaultSvc Credential Manager
Stopped vds Virtual Disk
Running vmicheartbeat Hyper-V Heartbeat Service
Running vmickvpexchange Hyper-V Data Exchange Service
Running vmicshutdown Hyper-V Guest Shutdown Service
Running vmictimesync Hyper-V Time Synchronization Service
Running vmicvss Hyper-V Volume Shadow Copy Requestor
Stopped vmssrf {E96E96DD-F635-46CA-8323-F
Running VSNAPVSS StorageCraft Shadow Copy Provider
Stopped VSS Volume Shadow Copy
Running W32Time Windows Time
Running W3SVC World Wide Web Publishing Service
Running WAS Windows Process Activation Service
Stopped wbengine Block Level Backup Engine Service
Stopped WcsPlugInService Windows Color System
Stopped WdiServiceHost Diagnostic Service Host
Stopped WdiSystemHost Diagnostic System Host
Stopped Wecsvc Windows Event Collector
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Hi,
Start>>run>>inetmgr>>Expan
![apppool.JPG]()
Start>>run>>inetmgr>>Expan
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ASKER
I attempted to launch the Exchange Management Shell on the Exchange server and received the following error. It's verbatim from the EMC error but has a reference to AD Sites and Services I've highlighted in bold. Could that be related to the issue?
VERBOSE: Connecting to server FQDN
[server FQDN] Connecting to remote server failed with the following error message : The WinRM client cannot
process the request. The WinRM client tried to use Kerberos authentication mechanism, but the destination computer (server FQDN:80) returned an 'access denied' error. Change the configuration to allow Kerberos authentication
mechanism to be used or specify one of the authentication mechanisms supported by the server. To use Kerberos, specify
the local computer name as the remote destination. Also verify that the client computer and the destination computer ar
e joined to a domain. To use Basic, specify the local computer name as the remote destination, specify Basic authentica
tion and provide user name and password. Possible authentication mechanisms reported by server: For more information, s
ee the about_Remote_Troubleshooti
+ CategoryInfo : OpenError: (System.Manageme....Remote
+ FullyQualifiedErrorId : PSSessionOpenFailed
WARNING: No Exchange servers are available in the Active Directory site KAL. Connecting to an Exchange server in
another Active Directory site.
VERBOSE: Connecting to server FQDN
[ptl-exchange2.ptl.local] Connecting to remote server failed with the following error message : The WinRM client cannot
complete the operation within the time specified. Check if the machine name is valid and is reachable over the network
and firewall exception for Windows Remote Management service is enabled. For more information, see the about_Remote_Tr
oubleshooting Help topic.
+ CategoryInfo : OpenError: (System.Manageme....Remote
+ FullyQualifiedErrorId : PSSessionOpenFailed
Failed to connect to an Exchange server in the current site.
[server FQDN] Connecting to remote server failed with the following error message : The WinRM client cannot
process the request. The WinRM client tried to use Kerberos authentication mechanism, but the destination computer (server FQDN:80) returned an 'access denied' error. Change the configuration to allow Kerberos authentication
mechanism to be used or specify one of the authentication mechanisms supported by the server. To use Kerberos, specify
the local computer name as the remote destination. Also verify that the client computer and the destination computer ar
e joined to a domain. To use Basic, specify the local computer name as the remote destination, specify Basic authentica
tion and provide user name and password. Possible authentication mechanisms reported by server: For more information, s
ee the about_Remote_Troubleshooti
+ CategoryInfo : OpenError: (System.Manageme....Remote
+ FullyQualifiedErrorId : PSSessionOpenFailed
WARNING: No Exchange servers are available in the Active Directory site KAL. Connecting to an Exchange server in
another Active Directory site.
VERBOSE: Connecting to server FQDN
[ptl-exchange2.ptl.local] Connecting to remote server failed with the following error message : The WinRM client cannot
complete the operation within the time specified. Check if the machine name is valid and is reachable over the network
and firewall exception for Windows Remote Management service is enabled. For more information, see the about_Remote_Tr
oubleshooting Help topic.
+ CategoryInfo : OpenError: (System.Manageme....Remote
+ FullyQualifiedErrorId : PSSessionOpenFailed
Failed to connect to an Exchange server in the current site.
ASKER
Thanks Radhakrishnan. All the app pools are running.
![App-Pools.PNG]()
I'll give that a try and let you know the results Zaheer. Thanks.
I'll give that a try and let you know the results Zaheer. Thanks.
ASKER
Thank you Zaheer and Radhakrishnan for your assistance. I don't understand why the last solution you linked worked . . . well, I understand why it worked but I don't understand why a fully functioning server just over a week ago suddenly stopped having a functioning EMC when no patches or software was installed. But your solution worked Zaheer.
Much thanks to both of you!
Much thanks to both of you!
Hi,
Have you logged in as 'domain administrator' user type? have you tried to login to the server as another domain admin user?
Are you able to open Active Directory users and computers from the server? (start>>run>>dsa.msc)?
Have you logged in as 'domain administrator' user type? have you tried to login to the server as another domain admin user?
Are you able to open Active Directory users and computers from the server? (start>>run>>dsa.msc)?
Excellent good to hear you have got it sorted now ;)
Anytime
Anytime