Margarita
asked on
Mail icon does not appear under Control Panel
Error when I click on it Application not found.
Office 2016 Pro
Windows 10 Pro
I have uninstalled and reinstalled office with no luck.
Now downloading updates.
Anything known to you guys I cannot find anything helpful online.
Office 2016 Pro
Windows 10 Pro
I have uninstalled and reinstalled office with no luck.
Now downloading updates.
Anything known to you guys I cannot find anything helpful online.
ASKER
I am installing missing updates now and will reboot.
Outlook does run and I can add the profile in a different way but why does that icon not show ?
Outlook does run and I can add the profile in a different way but why does that icon not show ?
ASKER
I don't know about the image I don't install windows etc on their computers just troubleshooting this issue.
I believe they have their own images and install them on the new PCs.
Do you thinka format would fix the issue?
I believe they have their own images and install them on the new PCs.
Do you thinka format would fix the issue?
try start -> run -> outlook
if this fails try start -> run -> outlook /safe
If that fails install all missing updates, then run a repair of the installation from add remove programs.
if this fails try start -> run -> outlook /safe
If that fails install all missing updates, then run a repair of the installation from add remove programs.
type in windows search - outlook - if it appears because it is installed, right click on fix in the taskbar
ASKER
I know that Outlook is installed I installed office 2 time and removed.
install the missing updates for win10 and office.
failing that repair the installation.
that will get it working.
failing that repair the installation.
that will get it working.
ASKER
I cannot find Outlook profiles under here
For Outlook 2016: “HKEY_CURRENT_USER/Softwar
In regedit
For Outlook 2016: “HKEY_CURRENT_USER/Softwar
In regedit
Mail icon does not appear under Control Panel
Open cmd.exe with Run as Administrator and run dism.exe /online /cleanup-image /restorehealth
Restart and test. It is best now to make Outlook 2016 email profiles with the Mail Icon in Control Panel.
Open cmd.exe with Run as Administrator and run dism.exe /online /cleanup-image /restorehealth
Restart and test. It is best now to make Outlook 2016 email profiles with the Mail Icon in Control Panel.
Please try Option 2 - Completely uninstall Office 2016 with the Easy fix tool from below link to uninstall Office completely:
https://support.office.com/en-us/article/Uninstall-Office-from-a-PC-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-US&rs=en-US&ad=US&fromAR=1
Then Restart the PC and Reinstall.
https://support.office.com/en-us/article/Uninstall-Office-from-a-PC-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-US&rs=en-US&ad=US&fromAR=1
Then Restart the PC and Reinstall.
If you are running Outlook 2016 64 bit, you will not see the mail account in control panel and there is nothing wrong with it.
There is no need to repair at all
There is no need to repair at all
SOLUTION
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ASKER
Thank you all for the help.
None of these worked. We are going to format the computer.
None of these worked. We are going to format the computer.
What happens when you run outlook?
When you update the OS against the internet not internal WSUS does it show any missing updates?
Sounds like something is not up to date here.
Is this an OEM build of Windows? uninstall all of the unneeded hp , dell lenovo etc software.