no ip address when changed vlan

laptop been moved from production to a another segment for testing purpose .but when changed vlan of other segment the laptop cannot get ip address. when reverted back to old vlan connected to network & obtained ip.
venkata ramanaAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

DP230Network AdministratorCommented:
Did you restart your Network adapter? Is the DHCP server available?

What happens if you set up IP address manually?
0
venkata ramanaAuthor Commented:
rebooted the laptop many times shows connected status on switch port end
0
Tom CieslikIT EngineerCommented:
Try this
Run CMD as administrator
Connect laptop to network where you can;t get IP

try this commands


ipconfig /flushdns
ipconfig / release
ipconfig /renew

double check if in new VLAN there is no restrictions for connection and any MAC address filter is not enabled.
0
Identify and Prevent Potential Cyber-threats

Become the white hat who helps safeguard our interconnected world. Transform your career future by earning your MS in Cybersecurity. WGU’s MSCSIA degree program was designed in collaboration with national intelligence organizations and IT industry leaders.

venkata ramanaAuthor Commented:
cannot set up ip address manually as having no admin privilege laptop nic no issues as obtaining ip from other vlan segments,not working when changed to this (Sit)lan segment
0
Tom CieslikIT EngineerCommented:
There is no much you can do if you're not local admin
Are you sure other devices like laptops, tablets, smartphones can connect to this network and get IP from DHCP ?
0
venkata ramanaAuthor Commented:
No other ports in switch assigned for this vlan , this is the first port I moved to this new vlan not works reverted back to old vlan works getting ip from dhcp
0
buckethead34Commented:
Is the dhcp server in the same subnet? You may need an ip helper-address command on the SVI to forward broadcasts to the dhcp server. If it's a Cisco switch see below commands

Interface vlan 100
Ip helper-address a.b.c.d

Where a.b.c.d is the IP address of the dhcp server
0
DP230Network AdministratorCommented:
Seems like the IP address was setup static, then it cannot change when change the VLAN.

You have to get Local admin right to troubleshoot.
1

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
venkata ramanaAuthor Commented:
Ok noted Tks
0
DP230Network AdministratorCommented:
Did you solve it? Should we close this case?
0
venkata ramanaAuthor Commented:
can close Tks I'll still waiting for user updates
0
venkata ramanaAuthor Commented:
Tks
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Networking

From novice to tech pro — start learning today.