hp spectrum server snmp error

hi all got an snmp alert received an hp spectrum which polls &  captures  snmp logs from all network devices within our network.a week earlier seen alert polled by hp spectrum showing management agent lost on Palo Alto passive firewall device ,no alert for active device but as verified the passive device status is up & able to reach all snmp poll servers but the alert still stays generally which will be cleared automatically as temp fix. verifying both the active passive snmp configurations observed no changes or different .can help what else need to be checked on these palo alto devices further which causing this alert.
venkata ramanaAsked:
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David FavorLinux/LXD/WordPress/Hosting SavantCommented:
If an SNMP Agent fails on a hardware device, this means likely the Agent code actually crashed.

I'd suggest you ensure you flash your device with latest firmware + install any other device updates.

If this problem persists, then open a support ticket with the vendor of your equipment.

Only they will have knowledge about the OS + processes running on their device.
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venkata ramanaAuthor Commented:
Ok Thank you
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David FavorLinux/LXD/WordPress/Hosting SavantCommented:
Author seems to have accepted answer provided.
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