Google Drive vs Dropbox--What's your experience?


I've been using Dropbox for years, the 1 TB account and I think it's great.  I have some clients that use Google Drive and they think it's great--until lately.  One of the users deleted a bunch of random files in many different folders.  Being familiar with Dropbox, I was thinking that it was going to be simple to restore these deleted files from the trash.  I would just go in there (past the meatloaf from last week, egg shells, etc) and sort the trash folder by date deleted or date modified and restore the data back to its original location. Apparently, it's not that simple.  The trash is all mixed together.  It has a "last modified" and "last opened" column option but there is no chronological sorting when those options are selected.  Please say that I'm missing something here.  I googled, "google drive restore by date deleted files" in hopes to find someone else that had this issue.  I found an old Google productforums page and the conclusion by the Google Drive tech was, "Thank you for posting and sorry you're running into this issue. The only way for you to restore files on specific days is to do it manually."  So, no sorting in the trash?  You must restore the whole thing and then sort through it?  I checked out Dropbox again and I see that you can sort the deleted files by date/time deleted.  Please let me know if you have some experience with this or if Google Drive is not a good option.  Thank you!
Matt KendallTech / Business owner operatorAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Scott Fell, EE MVEDeveloper & EE ModeratorCommented:
I use Dropbox myself and at the time I started, I paid extra for the version history. Now it appears it is part of the plan.  I originally tested out Dropbox, Google Drive and Microsoft ( I think it was called skydrive at the time).  I tested by syncing a lot of files and dropbox was the only one that hit 100% and I liked the ability to have the version history.  I have stuck with it since about the time it started.

I have clients that use both Google Apps and Microsoft Office 365.   If I had to start over, Microsoft Office 365 is the way to go by far. I used to be a big google fan, not any more.  If everything else about the actual product is equal,(and it's not), the support from paid MS O365 is what will tip the scale. You can call MS 24/7 and the person you talk to is going to have a 99% chance of the same person that will solve your issue. If you are on paid Google Apps, you can only get general help. For more advanced issues, you have to wait up to 24 hours for a different tech to help. When you try and find issues on your own, you run into the google product forums with a lot of people asking, "me to" with little chance of resolve.

With OneDrive, it will have the similar look and feel as your windows explorer with the same features. I have not  had to recover from MS, but I have many times from Dropbox and it is a matter of opening the file online and right click and restore.

I can't help you with finding your lost file on Google, but I can tell you after this, check out moving to paid Office 365 or if that move is too big (email etc), then steer them to dropbox.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Matt KendallTech / Business owner operatorAuthor Commented:
Hi Scott,

Thanks for your comments and wisdom.  I too like O365 and have several clients using it with much success.  I did read something lately ( that O365 Onedrive data is not encrypted as it sits in Onedrive.  Do you know if that's true as of course you can't believe everything you read on the Internet, right?  Google Drive seems like a really bad option since you can't restore multiple files by the date the files were deleted.  Hopefully this client will switch away from Google drive to something more competent.  Thanks again!
Scott Fell, EE MVEDeveloper & EE ModeratorCommented:
All of office 365 is hipaa compliant among other things.  As far as encrypted I am not sure without looking up and phone now.
SolarWinds® Network Configuration Manager (NCM)

SolarWinds® Network Configuration Manager brings structure and peace of mind to configuration management. Bulk config deployment, automatic backups, change detection, vulnerability assessments, and config change templates reduce the time needed for repetitive tasks.

Matt KendallTech / Business owner operatorAuthor Commented:
I found this article and it looks like data at Onedrive is encrypted: Thanks again for the help Scott!  Have a good night!
Matt KendallTech / Business owner operatorAuthor Commented:
Thanks for the help Scott!  You're very knowledgeable and kind!
Scott Fell, EE MVEDeveloper & EE ModeratorCommented:
This is the info from Microsoft.

Encryption of data in transit

In OneDrive for Business and SharePoint Online, there are two scenarios in which data enters and exits the datacenters.

Client communication with the server Communication to OneDrive for Business across the Internet uses SSL/TLS connections. All SSL connections are established using 2048-bit keys.

Data movement between datacenters The primary reason to move data between datacenters is for geo-replication to enable disaster recovery. For instance, SQL Server transaction logs and blob storage deltas travel along this pipe. While this data is already transmitted by using a private network, it is further protected with best-in-class encryption.

Encryption of data at rest

Encryption at rest includes two components: BitLocker disk-level encryption and per-file encryption of customer content.
Each of these three storage components—the blob store, the Content Database, and the Key Store—is physically separate. The information held in any one of the components is unusable on its own. This provides an unprecedented level of security. Without access to all three it is impossible to retrieve the keys to the chunks, decrypt the keys to make them usable, associate the keys with their corresponding chunks, decrypt any chunk, or reconstruct a document from its constituent chunks.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.