We cannot view pictures when receiving them through outlook 2010

We cannot view pictures when receiving them through outlook 2010
Please suggest, how to resolve this issue.
UDSquareAsked:
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UDSquareConnect With a Mentor Author Commented:
yes, it is having issue for only single user and will try with login as a different user and try with the affected user account on outlook.
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Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
When you save them locally does it work? If not find the file extension type and change the default program this file type opens with
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Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
If this is happening just in Outlook and not locally, run a OS update, Office update try again.
If issue still persists try with a different windows logon, then failing that repair the office installation
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UDSquareAuthor Commented:
We tried with office repair,OS update but still facing the same issue...please suggest any other solution
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Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
what file extension are the files?
what happens when you save the file locally and try to open it(this is a key one).
Do any files open from within a mail within outlook?
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UDSquareAuthor Commented:
having the issues with for all file extensionn jpg,png and all ....and .i need to do a right click on it every time to view the pictures and select "download pictures"... how do i make it display pictures every time i receive emails with graphics on it?
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Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
Use this to resolve your download mail content issue

http://www.tech-recipes.com/rx/4995/outlook-2010-download-images-automatically/
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Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
Is office up to date? Sounds like something is not up to date here.
What happens if you login to OWA and try to open them here?
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UDSquareAuthor Commented:
Mark- we gone through link http://www.tech-recipes.com/rx/4995/outlook-2010-download-images-automatically/ and tried but this didn't work even after restarting Outlook.

Office is up to date and now checking through OWA
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UDSquareAuthor Commented:
Tried through OWA but unable to view picture as well, else we need to view click here option to view picture.
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Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
Thanks

What happens when you login as a different user in windows? Do you have the same problems with this new user?
It is something in the affected users profile causing the issue if it works for another user.

I am fairly surprised clearing that download pictures checkbox did not work, also try that with another user if possible please.
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UDSquareAuthor Commented:
Is there any other solution to fix this issue?
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Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
They are troubleshooting steps, need to identify if this is a problem with the profile you are using in Windows.
I still do not know what the problem is here.
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UDSquareAuthor Commented:
We cannot view pictures when receiving email through outlook 2010.
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Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
I understand, but if you login as a different user and try in that account does it work or not?
This issue could be logon specific I.E only affecting one user logging on
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UDSquareAuthor Commented:
Windows having VPN issue as well and made some changed in registry and it got resolved.
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