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We cannot view pictures when receiving them through outlook 2010
We cannot view pictures when receiving them through outlook 2010
Please suggest, how to resolve this issue.
Please suggest, how to resolve this issue.
When you save them locally does it work? If not find the file extension type and change the default program this file type opens with
If this is happening just in Outlook and not locally, run a OS update, Office update try again.
If issue still persists try with a different windows logon, then failing that repair the office installation
If issue still persists try with a different windows logon, then failing that repair the office installation
ASKER
We tried with office repair,OS update but still facing the same issue...please suggest any other solution
what file extension are the files?
what happens when you save the file locally and try to open it(this is a key one).
Do any files open from within a mail within outlook?
what happens when you save the file locally and try to open it(this is a key one).
Do any files open from within a mail within outlook?
ASKER
having the issues with for all file extensionn jpg,png and all ....and .i need to do a right click on it every time to view the pictures and select "download pictures"... how do i make it display pictures every time i receive emails with graphics on it?
Use this to resolve your download mail content issue
http://www.tech-recipes.com/rx/4995/outlook-2010-download-images-automatically/
http://www.tech-recipes.com/rx/4995/outlook-2010-download-images-automatically/
Is office up to date? Sounds like something is not up to date here.
What happens if you login to OWA and try to open them here?
What happens if you login to OWA and try to open them here?
ASKER
Mark- we gone through link http://www.tech-recipes.com/rx/4995/outlook-2010-download-images-automatically/ and tried but this didn't work even after restarting Outlook.
Office is up to date and now checking through OWA
Office is up to date and now checking through OWA
ASKER
Tried through OWA but unable to view picture as well, else we need to view click here option to view picture.
Thanks
What happens when you login as a different user in windows? Do you have the same problems with this new user?
It is something in the affected users profile causing the issue if it works for another user.
I am fairly surprised clearing that download pictures checkbox did not work, also try that with another user if possible please.
What happens when you login as a different user in windows? Do you have the same problems with this new user?
It is something in the affected users profile causing the issue if it works for another user.
I am fairly surprised clearing that download pictures checkbox did not work, also try that with another user if possible please.
ASKER
Is there any other solution to fix this issue?
They are troubleshooting steps, need to identify if this is a problem with the profile you are using in Windows.
I still do not know what the problem is here.
I still do not know what the problem is here.
ASKER
We cannot view pictures when receiving email through outlook 2010.
I understand, but if you login as a different user and try in that account does it work or not?
This issue could be logon specific I.E only affecting one user logging on
This issue could be logon specific I.E only affecting one user logging on
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ASKER
Windows having VPN issue as well and made some changed in registry and it got resolved.