Link to home
Start Free TrialLog in
Avatar of GreatSolutions
GreatSolutionsFlag for Israel

asked on

How to set Group Policy limitations for IT helpdesk?

I have an IT helpdesk, and i would like not to give the staff there  Administrator rights, but rather as following:
- rights to install and run software on workstations
- rights to login to servers in "read only" mode, with possibility to run limited applications ( allow them to run for instance Event Viewer so they can check logs), maybe some backup app., but no other rights on servers

Thanks
ASKER CERTIFIED SOLUTION
Avatar of Alex
Alex
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of GreatSolutions

ASKER

Thanks for the fast answer.
So here is what i understand and what i still need clarifications with:
1) Create HelpDesk group, and add the group as local administrator for each workstation ( do i have to go to each workstation or can it be done using group policy? )
2) Drop the HelpDesk group as remote user on each server ( same question as 1 )
3) Create group policies one for server and one for workstation: what should i modify/define in those group policies?
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
@Mal Osborne you're right, they will eventually get admin rights. It's not that i don't trust them, but rather that i would like to avoid any unintentional issue while they're still learning our network...