troubleshooting Question

Key presses on iPhone 6s not passing to auto attendant

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danbrown_Flag for United States of America asked on
iPhoneIP TelephonyCell Phones
6 Comments1 Solution174 ViewsLast Modified:
Hello Experts - Our company switched to the iPhone 6s and we've run into a problem.  The phone does not appear to be correctly passing number presses when dialing in to our phone system and attempting to use the auto attendant directory.  Instead, it will constantly say the name was not located.  It works fine when not using Apple Carplay from the same location.  Any ideas on what I can do to fix this?
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