Outlook 2010 with 2 Exchange Accounts| Exchange 2016 - Second account keeps requiring password every time user launches Outlook


We are running Exchange 2016 with current CU.  User is running Outlook 2010 and has an additional Exchange Mailbox added in addition to her own.

Everything works fine, but every time user launches Outlook, she has to type in the password for the second Exchange account even though the option to remember password is selected.  Is there any way to prevent this need for the password to be entered each time?

Thanks in advance.


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Is that second mailbox on to the same Exchange server?
realtimerAuthor Commented:
Yes. That is correct.
Remove the second mailbox in Outlook. In Exchange Management console select the second mailbox and grant full access to the user account. In few minutes the second mailbox will appear in Outlook; if the Outlook profile is taking with Exchange through MAPI.

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