troubleshooting Question

Mac book pro running forever spinning busy icon, mouse moves but no use, keep going to black screen

Avatar of khan1431
khan1431Flag for Australia asked on
iOSApple OSMac OS X
4 Comments1 Solution255 ViewsLast Modified:
I had this question after viewing MAC frozen with spinning wheel.

Just suddenly we discover that our mac start giving us very hard time ( before it was little bad), but all of sudden yesterday as soon as we reboot the pc to turn on, the mac turned ON ok, but following things were happening
1) On clicking applications, they just looks like they opening but they won't
2) after every few minutes, screen goes black, and after pressing slightly power button, screen comes back but with spinning mouse

So far we able to do following things
1) Run PC in safe mode,
2) Go to disk utility and run disk first aid repair ( something like that)
3) Run Avasta AV scan ( left for whole night, but in the morning can't see where it finished)

Please assist us
ASKER CERTIFIED SOLUTION
khan1431

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