Outlook repeatedly asking for / not accepting password

aragornrick
aragornrick used Ask the Experts™
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I imagine we all have seen Outlook not accepting a known email password. When we do, we delete all the credentials in credential manager and the problem goes away. Now we have one client who gets this regularly – one user sees it at least once a week while other users go 2 weeks to 1 month before it happens again. Their email is Office365 hosted on GoDaddy and their Office365 Application Suite is licensed through another vendor. So, we were thinking maybe there is a problem with GoDaddy or there is some sort of conflict with hosting email on one service while software licenses on another. GoDaddy support says the problem is Outlook and pointed us to an Outlook repair tool, but the rest of our clients (non-GoDaddy email) don’t have this issue. Thoughts?
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Zaheer IqbalTechnical Assurance & Implementation

Commented:
Are you using cached exchange mode on the Outlook Clients ?
aragornrick

Author

Commented:
Yes
Lindsey SmithFreelancer

Commented:
Hi,
If your Microsoft Outlook keeps asking for password then you can refer this article.
http://www.pstrepairtool.org/blog/outlook-asking-for-password.html
I think it will help you to solve your issue.
Thanks & Regards
Lindsey Smith
Seth SimmonsSr. Systems Administrator

Commented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: Zaheer Iqbal (https:#a42402648)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

seth2740
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