I've had a Skype account for many years, but haven't used it in the last couple. The other day I tried launching it, but it wouldn't work!? I noticed an icon on the desktop labeled, "SkypeSetup." So, I decided to try it. Unfortunately, my efforts have been in vain.
When I double-click the SkypeSetup icon on the desktop, I get the following:
After clicking on the "I agree – next" button, I get the following dialogue:
And a few more seconds of the same…
Shortly thereafter, the process terminates with the following error:
After I click the OK button, I get the following dialogue:
Assuming I can rectify the problem by removing the current installation of Skype, I open Control Panel, click on "Uninstall a program," and select Skype from the list of programs. When I click on "Uninstall," I get the following dialogue:
After clicking the "Yes" button, I get the following dialogue:
After a few seconds, I get the following dialogue:
When I click the OK button, I get the following:
When I click the OK button, I get the following message:
When I navigate to the ProgramData\Skype folder, I find the following…
It appears as though there are two MSI files in that folder, including the one to which the uninstaller defaults. I've tried selecting each, but neither one will run. I'm not sure where to go from here.