Hi experts,
I️ have 6 users in a domain with mapped drives. 2 users are experiencing issues where the mapped drives are X out and when I️ click on the map drives it prompts me to enter credentials. I️ enter admin credentials and I️ can access but if I️ enter the users credentials I️ get error that it’s not accessible. I️ already checked and made sure their are no password issues. I️ made sure they are logging on to the domain. What can the problem be? Help troubleshoot this issues please
If the above line of questioning doesn't help you need to check the directory for the network shares directly. On the file server, right click the directories needed and check the security tab. In there, do you have the other individual users listed by name or do you have a "Domain Users" added to the "Group or user names" section. If there names are not there, the system needs them added there. If they are there, click each user individually to see if they have read/write permissions to the folder and sub-folders/files.
At first glance in your post, it seems that its a security issue and they are not accepted. Even if you map the drives from a logon script or manually from an admin account they still need security clearance to see them. Last ditch effort you can save the admin password you use to open it while on their profile, tho typically not advised.
Let me know your findings.