troubleshooting Question

User in domain environment can’t connect to network

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frankbustosFlag for United States of America asked on
Active Directory
5 Comments1 Solution169 ViewsLast Modified:
Hi experts,

 I️ have 6 users in a domain with mapped drives. 2 users are experiencing issues where the mapped drives are X out and when I️ click on the map drives it prompts me to enter credentials. I️ enter admin credentials and I️ can access but if I️ enter the users credentials I️ get error that it’s not accessible. I️ already checked and made sure their are no password issues. I️ made sure they are logging on to the domain. What can the problem be? Help troubleshoot this issues please
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