Declaro
asked on
RDP Print Job Reprinting in Next RDP Session
Hello,
I have an issue with RDP Remote printing…
One user was away from the office and with his laptop, used a remote desktop connection to his office computer. While logged in he printed a document from the RDP session to the remote office printer. Everything printed OK.
He has to go to a client’s office. While there he logs onto one of their local machines using remote desktop. As soon as he logged on the document he previously printed through RDP at his own office comes off the client’s printer.
Does anyone know why this is happening and more importantly, how to stop it! Any clues where to look will be appreciated.
Thanks for looking at this.
I have an issue with RDP Remote printing…
One user was away from the office and with his laptop, used a remote desktop connection to his office computer. While logged in he printed a document from the RDP session to the remote office printer. Everything printed OK.
He has to go to a client’s office. While there he logs onto one of their local machines using remote desktop. As soon as he logged on the document he previously printed through RDP at his own office comes off the client’s printer.
Does anyone know why this is happening and more importantly, how to stop it! Any clues where to look will be appreciated.
Thanks for looking at this.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thanks for the response.
I have marked your answer as best solution but I have some testing to do. This user never logs off properly and there was no Idle Timeout set and his sessions are forever being left open.
I have set the timeout now and will test the print driver and app if it continues.
Thanks for your time
Dave