Security problem running an Access application on Win10/Office 16

I had this question after viewing Problem with a function that MS Access can't find in Windows 10 Office 16..

I have an application in Access 2010 that I deploy with SageKey.  I have successfully deployed it many times on Windows 10.

In the last few days, I have had 2 users report that they can't run the application due the error "Problem with a function that MS Access can't find."  The difference between these installations may be that they had MS ACCESS (Office365) already installed.

When I run the accdb I get a security warning and I have to enable active content.

How can I avoid this?

Thanks in advance.
Clive BeatonAccess DeveloperAsked:
Who is Participating?
 
Scott McDaniel (Microsoft Access MVP - EE MVE )Infotrakker SoftwareCommented:
Have you added your folder as a Trusted Location on the machines? You can do this in various ways, but with a commercial product you should do this during installation.

https://www.experts-exchange.com/articles/10805/Overcome-the-Trust-Center-nuisance.html
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Gustav BrockCIOCommented:
In which folder do install your app? It should be in a subfolder of the user's AppData folder which is exactly for purposes like this, not a custom folder, neither the Documents folder.

/gustav
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Clive BeatonAccess DeveloperAuthor Commented:
Brilliant Thank you both.

Clive
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Clive BeatonAccess DeveloperAuthor Commented:
Excellent.  Thank you both.

Clive
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Gustav BrockCIOCommented:
You are welcome!

/gustav
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