Word 2013 missing tabs, toolbars, etc...

What happened to all the tabs & toolbars?
When opening a new blank doc thay are there, but opening an existing doc & all I have is what shows in the pic.
How did they disappear & how can I get them back?

Joy-word.PNG
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gromackAsked:
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8046586Commented:
Click on View and pin the toolbar
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gromackAuthor Commented:
These are all the options I have...
IMG_1062.JPG
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8046586Commented:
Go to File=>Options=>Customize Ribbon and check are selections the same as picture attached

Capture.PNG
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gromackAuthor Commented:
It appears that it does. I had thought about some of the reset buttons, but figured I'd check with someone first.Capture.PNG
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Rob HensonFinance AnalystCommented:
Click on the View menu and Choose Edit Document at the very top. All menus will then show.

I suspect this is related to a document received via email or downloaded from the web so it has opened in Protected View.
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gromackAuthor Commented:
That did the trick! One other question - why the 'Compatibility Mode' at the top of each doc? We these all generated by an older version of Word? Is there a 'fix' or can that be ignored?
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Rob HensonFinance AnalystCommented:
Yes they were created by an older version. In the File menu there is probably an option to Update to current version. It will convert the file to latest format, save it, close it and re-open it.
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gromackAuthor Commented:
It won't trash the formatting, will it?
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Rob HensonFinance AnalystCommented:
I wouldn't have thought so, save a backup copy in old format before doing it and then you can compare.
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gromackAuthor Commented:
Thanks for all your help!
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Rob HensonFinance AnalystCommented:
Glad to help.
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