is it common when you use backup exec or veeam etc to also document your backup procedures for your virtual servers, or would any engineer with knowledge of common backup appliances be able to figure out the process relatively comfortably if no such documentation existed? what kind of things do you document to assist the knowledge of new engineers that they would not be able to glean from within the backup management software itself. and what kind of training is common when it comes to educating new engineers on the backup/restore process for virtual servers? e.g. from a management standpoint, what would you need to see in relation to training to have assurances new engineers understand the process from existing senior engineers.