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Migrating mail to Office 365

I'm moving mail away from Site5 to Office 365, purchased through Godaddy.
They are offering to migrate mail from site5 to their servers, but 1) want $524 to do it & 2) say it will possibly take a week to do.
The time frame is the deal breaker here & I see where Microsoft has info on doing this, I'm just wondering if Godaddy will have limited access to that or have it blocked all together, since they want to do this, or is this an Office 365 feature that I can do on my own?
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gromack
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gromack
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Brian BEE Topic Advisor, Independant Technology ProfessionalCommented:
Godaddy doesn't really have much to do with it as they are just selling you access to Microsoft's services.

So yes you can do it yourself. Godaddy support can probably even help you if you get stuck. So try a couple of mailboxes yourself to see how well it works.
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gromackAuthor Commented:
They're not too keen on the help with this, as they want to do it for a price. I had done one several years back & they did help, but they said now they can't take responsibility, etc., if they let people do it themselves.
Any suggestions on where to start?
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Brian BEE Topic Advisor, Independant Technology ProfessionalCommented:
Try a couple of test mailboxes to see how well it works and how long it takes to do yourself. You may find the $524 is money well spent.

Just to be sure, are they saying your mail will be down for a week while they migrate? I can see where that would be a deal breaker.
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gromackAuthor Commented:
Ok, from what I had been reading, there was a way to do this from within the Admin Center, but under Users there is no Data Migration option...
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Vasil Michev (MVP)Commented:
GoDaddy has a "special" Office 365 services, tailored to their (and their customers) needs, thus some of the features might not be available. If you have chosen to purchase *their* flavor of Office 365 services, you have to follow their way. Microsoft will not be able to help here, although they do have the (free) FastTrack service to help with onboarding/migration. Your best option is to work with GoDaddy support, ask to escalate if needed, etc.
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gromackAuthor Commented:
I had exported users pst files, couldn't I just import or copy them into their new profiles in Outlook once they are set up, or would that synch with the new server?
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Vasil Michev (MVP)Commented:
Yup, PST export/import is always an option. Definitely not the best one though, I would only recommend doing that once you have exhausted all other options.
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gromackAuthor Commented:
What about any of the ost to pst converters out there?
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Mickel JacksonCommented:
You should add your Office 365 email account to Outlook. After you do this, Outlook will automatically sync with Office 365. You'll see the contents of your Office 365 mailbox appear in Outlook. Learn here; how to import PST file to Office 365 account.
https://support.office.com/en-us/article/Import-email-contacts-and-calendar-from-an-Outlook-pst-file-431a8e9a-f99f-4d5f-ae48-ded54b3440ac
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Brian BEE Topic Advisor, Independant Technology ProfessionalCommented:
What about any of the ost to pst converters out there?

I don't think that is going to do much for you as they are generally a recovery tool for users who don't have access to the original database.
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gromackAuthor Commented:
Ok, here's the latest. I still have the connection to the old IMAP server available & have set up office 365 with a new profile, so I can 'toggle between them', by being prompted for what profile to use.
My plan was to export the required folders to a pst file & then import under the new profile, but I'm basically getting all the folders, just no content, which I figure is due to IMAP.
I am currently waiting for site5 to give me pst files for each mailbox, but is there another way to backup, archive, export an ost file?
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gromackAuthor Commented:
Yes, I was able to do it. Since I still had the mail set up on old hosting company's site, I made all the DNS changes & the set up new profiles for each user with the new 365 info, allowing me to toggle between each account. Logged into old profile, exported pst file, then opened that pst file while logged into new profile, I had to change the view to IMAIL, but then  was able to copy them to folders under the new profile.
Thanks to all!
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Brian BEE Topic Advisor, Independant Technology ProfessionalCommented:
Glad to hear it worked. Thanks for the update.
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