WSUS Server console is getting when clicks on Computer group

WSUS server is console is getting hang. Error is as below. This comes  when I click on Computer group. Till now I have a single computer group



The WSUS administration console was unable to connect to the WSUS Server via the remote API.

Verify that the Update Services service, IIS and SQL are running on the server. If the problem persists, try restarting IIS, SQL, and the Update Services Service.

The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists,

Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.


System.IO.IOException -- The handshake failed due to an unexpected packet format.

Source
System

Stack Trace:
   at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
   at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
   at System.Net.ConnectStream.WriteHeaders(Boolean async)
** this exception was nested inside of the following exception **


System.Net.WebException -- The underlying connection was closed: An unexpected error occurred on a send.

Source
Microsoft.UpdateServices.Administration

Stack Trace:
   at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)
   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.GetUpdateServer(String serverName, Boolean useSecureConnection, Int32 portNumber)
   at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ConnectToServer()
   at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.get_ServerTools()
wsus.jpg
LVL 1
Arif KhanSystem AdministratorAsked:
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Abhilash PappiyilTechnical Lead - Network SupportCommented:
Hi,

Clear temp files (%temp%).
Check "network service" user identity has full permission in temp folders.
Check wsusapppool is started in iis\application pool, if not start it.
Cut and move the wsus console file from (
%appdata%\Microsoft\MMC).

if everything above failed to fix the issue, check the event logs and windows update logs to find the issue error to further check...

Thanks,
0
Shaun VermaakTechnical Specialist IVCommented:
Increase the IIS private memory?
WSUS.png
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Arif KhanSystem AdministratorAuthor Commented:
WSUS pool is getting automatically stopped when console hangs. Even after restart it, dont work. How to move console and where to move? I will check permission issue on temp folders tomorrow


Hello Shaun,
Can you please elaborate which property is this? Where will i find it?
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Shaun VermaakTechnical Specialist IVCommented:
This setting is within IIS on the WSUS pool
0
Arif KhanSystem AdministratorAuthor Commented:
Given Full access to NetworkService on temp folder but no luck. Increased Private Memory to 6 GB, but no luck. This is what I see in event log

The WSUS administration console was unable to connect to the WSUS Server via the remote API.

Verify that the Update Services service, IIS and SQL are running on the server. If the problem persists, try restarting IIS, SQL, and the Update Services Service.

System.Net.WebException -- The request failed with HTTP status 503: Service Unavailable.

Source
System.Web.Services

Stack Trace:
   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Microsoft.UpdateServices.Internal.ApiRemoting.ExecuteSPGetConfiguration()
   at Microsoft.UpdateServices.Internal.DatabaseAccess.AdminDataAccessProxy.ExecuteSPGetConfiguration()
   at Microsoft.UpdateServices.Internal.BaseApi.UpdateServerConfiguration.Load()
   at Microsoft.UpdateServices.Internal.ClassFactory.CreateWellKnownType(Type type, Object[] args)
   at Microsoft.UpdateServices.Internal.ClassFactory.CreateInstance(Type type, Object[] args)
   at Microsoft.UpdateServices.Internal.BaseApi.UpdateServer.GetConfiguration()
   at Microsoft.UpdateServices.UI.AdminApiAccess.CachedUpdateServerConfiguration.GetFreshObjectForCache()
   at Microsoft.UpdateServices.UI.AdminApiAccess.CachedObject.RefreshCache()
   at Microsoft.UpdateServices.UI.AdminApiAccess.CachedObject.GetFromCache()
   at Microsoft.UpdateServices.UI.AdminApiAccess.PermissionsManager.IsPermitted(UserOperation operation)
   at Microsoft.UpdateServices.UI.SnapIn.Scope.UpdatesSummaryScopeNode.RefreshPermissions()
   at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.AddChildNodes()
   at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ConnectToServerAndPopulateNode(Boolean connectingServerToConsole)
0
Arif KhanSystem AdministratorAuthor Commented:
So I think this is fixed as I observed  since more than one hour, did not get. Increased WSUSapp Pool memory 12 GB. Working till now.

One More query. I see a lots of Updates are available and last was of 26th May 2017 while as I know, Microsoft release quality rollup every month. I manually re synced WSUS with  Microsoft, status was succeeded but size not updated. I restored the update in a Drive E:\WSUS but nothing is used in this drive, it is totally free like free 399 GB out of 399. I am  attaching screenshots.

1. I had changed the content directory path using movecontent command
2. Did full sync WSUS with  Microsoft

Where and how can I see the stored patch as current folder no showing any update.
WSUS.docx
0
Arif KhanSystem AdministratorAuthor Commented:
Can someone suggest which MS sites should be accessible to download the patch on WSUS server?
0
Arif KhanSystem AdministratorAuthor Commented:
Content file download failed.
Reason: HTTP status 403: The client does not have sufficient access rights to the requested server object.
 
Source File: /c/msdownload/update/software/secu/2017/07/windows10.0-kb4034662-x64_26808140568684dd549636ed4465ba5d88fe1e46.cab
Destination
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