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Raoul Edmonds
asked on
12/18/2017
Troubleshooting PC. Won't boot from USB when HDD connected
I am trying to troubleshoot a PC issue for a client. I am trying to rule out a problem with the HDD and am trying to boot an UBCD USB drive.
Unfortunately when ever the HDD is connected it will not boot from the USB. If I disconnect the HDD then it will boot from the USB.
I have changed the Boot order to boot from the UEFI device which is the USB drive.
Asus H81M-E Motherboard
sandisk cruzer 4gb
Storage Hardware
PC
Hardware
8
1
Last Comment
nobus
8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
8046586
12/18/2017
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Ramin
12/18/2017
Disable Secure Boot from BIOS and also set Boot mode to legacy (not UEFI) and test again.
Raoul Edmonds
12/18/2017
ASKER
Thanks
I have tried that now. However the HDD just doesn't show up anywhere when the usb is plugged in.
According to the ubcd drive diagnostics it cannot even find a controller. Not sure if the MB is bad?
Ramin
12/18/2017
Disable RAID mode from BIOS too.
Your help has saved me hundreds of hours of internet surfing.
fblack61
8046586
12/18/2017
Try plugging the HDD into another SATA port and rerun the diagnostic.
Ramin
12/18/2017
@Bocevski - I saw your post just right now, it seems you were faster than me this time.
8046586
12/18/2017
Check are all SATA ports Enabled with Automatic detection.
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nobus
12/18/2017
Try this : go to the Bios menu (Del key)
then tap the F8 key - boot menu
does your usb drive show there? if so, select it - it should boot from it; if not, your USB drive is not bootable