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Raoul Edmonds
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Troubleshooting PC. Won't boot from USB when HDD connected

I am trying to troubleshoot a PC issue for a client. I am trying to rule out a problem with the HDD and am trying to boot an UBCD USB drive.

Unfortunately when ever the HDD is connected it will not boot from the USB. If I disconnect the HDD then it will boot from the USB.

I have changed the Boot order to boot from the UEFI device which is the USB drive.

Asus H81M-E Motherboard
sandisk cruzer 4gb
Storage HardwarePCHardware

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nobus

8/22/2022 - Mon
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Ramin

Disable Secure Boot from BIOS and also set Boot mode to legacy (not UEFI) and test again.
Raoul Edmonds

ASKER
Thanks

I have tried that now. However the HDD just doesn't show up anywhere when the usb is plugged in.

According to the ubcd drive diagnostics it cannot even find a controller. Not sure if the MB is bad?
Ramin

Disable RAID mode from BIOS too.
Your help has saved me hundreds of hours of internet surfing.
fblack61
8046586

Try plugging the HDD into another SATA port and rerun the diagnostic.
Ramin

@Bocevski - I saw your post just right now,  it seems you were faster than me this time.
8046586

Check are all SATA ports Enabled with Automatic detection.
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nobus

Try this : go to the Bios menu (Del key)
then tap the F8 key - boot menu
does your usb drive show there?  if so, select it - it should boot from it; if not, your USB drive is not bootable